Problem-free flight

Review of janus about the flight Lion Air between Medan and Yogyakarta on 29/09/2013 in Economy
janus JT / LNI MES / JOG
Note: This review is about an experience that happened more than 3 years ago.

I've flown several times with this airline (in 2010 and 2013) without experiencing any problems (just two delays of less than one hour). The planes are new and the cabin crew are nice.
If this airline is blacklisted, then I suggest adding Swiss Air too (on a flight from Miami to Zurich I had no personal screen because of electrical problems, and I got drenched by the air conditioning) and Iberia (incapable of organising a return flight to Switzerland after another flight was cancelled).
Do things properly, and focus more on the European national airlines that are facing serious financial difficulties.

General
Overall rating
4 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
Comfort
3 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
Food
1 / 5
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By janus, about Lion Air, , close to Jakarta, Jakarta Raya, Indonesia, via its phone
Posted online by HappyFlight, on 1 October 2013
This review has been read 72 times
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This review is also available in French.

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One comment RSS Comments

HappyFlight replied Translate

Bonjour,

Merci pour ce premier avis.

Au niveau de la flotte, effectivement ils possèdent une bonne flotte de B737NG qui est jeune. Mais à côté, le reste de la compagnie possède des avions d'une moyenne d'âge de 23 à 27ans ce qui commence à être très âgés.

La liste-noire ne prend pas en compte l'aspect confort et organisation en cas de problème. Ils vont s'intéresser aux avions, au personnel et à la maintenance.

Le soucis des écrans est le problème des TV individuelles qui tombent bien plus en panne que les écrans collectifs.

N'hésitez pas à nous raconter vos autres vols.

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