Japan Airlines

26 reviews - - Updated 24 hours ago
JL / JAL
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26 traveler reviews

Overall rating

4,38 / 5
4.38 stars over 5 - Based on 13 customers reviews
5 stars
43%
4
43%
3
7%
2
0%
1
7%

Ranking

1

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Ratings summary

Value (price + quality) 3,92 / 5
Comfort 4,31 / 5
Costumer service 4,54 / 5
Your opinion of security 4,85 / 5
Food 4,27 / 5
Management of luggage 3,85 / 5
Comfort 4,31 / 5
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One of the best airlines I have ever flown with



I have flown many times with many different airlines and I can say that JAL is among the best, if it is not itself the best.

This was a codeshare flight with Air France. Reception on board the plane was very warm and allowed us to clearly see the Japanese personality: very smiling, friendly, attentive. There was no turbulence during the flight. There was only a small problem: no “French language” option on the screens. This was a small disappointment, seeing that the flight was in partnership with Air France. Aside from that, though, everything was better. On arrival, the descent of our B777 towards the terminal was very smooth. This airline has many advantages (attention if you arrive via Narita, you'll have a long way on the subway).

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Economy CDG - NRT More than 3 years 7 reactions 89 views
Azertyuiopla

Fantastic.



I left Tokyo for Los Angeles on the first of April.
I chose the cheapest airline, namely Japan airlines. Considering it's not expensive, you get an exceptional standard of travel, meals and entertainment included. I recommend this airline to everyone wishing to travel to Japan.

PS: some of the drinks onboard have to be paid for, such as the alcoholic ones, and not all currencies are accepted. I know that USD are OK, but I don't know about the rest.

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Economy plus HND - LAX More than 3 years 3 reactions 35 views
Liliansou

My first flight on a B767



My first flight on a B767. Departure at 9:20 am; snacks served, and always with French wine and ice cream: see photo 4! Very nice! (quite...

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Economy KHH - NRT More than 3 years 5 reactions 162 views
frenchalain

Flight of approximately 3 h 50 min



Ready for take-off but a wait of approximately 20 minutes onboard. Clean and recent plane. B737; take-off initially scheduled for 11:15 am. Pleasant...

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Economy NRT - TPE More than 3 years 2 reactions 63 views
frenchalain

A calm flight



The seat was too tight for a European, with not enough legroom. The entertainment options were good, with plenty of choice. The meal was adequate. Nice takeoff and landing. Good flight information.

Boarding also good. Baggage claim was well organized, no bags were lost. The cabin crew was charming. The flight attendants were refined and sharply dressed. They are amazing, the Japanese—attentive and smiling…. Very punctual. Nothing unusual. Bye

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Economy CDG - NRT More than 3 years 4 reactions 68 views
Phap E.
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Retard important !



Récupéré le bagage du vol précédent donc, enregistrement , côté désagréable après un vol de 11 heures. JAL devrait revoir ce point et apporter un...

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Economy NRT - ITM 04/2017 2 reactions
frenchalain
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Vol agréable



Départ à l'heure, embarquement rapide. Salon air France agréable. Siège premium confortable et bon inclinaison même si ce n'est pas un lit plat...

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Economy plus CDG - NRT 04/2017 2 reactions
frenchalain
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Vol agréable



Départ à l'heure, embarquement rapide. Salon air France agréable. Siège premium confortable et bon inclinaison même si ce n'est pas un lit plat...

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Economy plus CDG - NRT 04/2017 1 reactions
frenchalain

40 travelers pictures

Discover your next flight in pictures

  • Arrivée à Haneda
  • Déjeuner
  • Cabine business
  • Safety video
  • Flight pictures #5
  • Débarquement sur le tarmac
  • Taipei en vue
  • Flight pictures #8
  • Flight pictures #9
  • Ecran dans dossier
  • Consignes sécurité
  • Siège business
  • Arrivée sur la baie d'Osaka !
  • Remorque
  • Ecran
  • Embarquement
  • Plateau repas Très correct et copieux.
  • Atterrissage à Tokyo Narita
  • Collation
  • Déjeuner toujours avec vin made in France et trois entrées !
  • Chargement du 787
  • Débarquement sur le tarmac
  • Chargement du 737
  • Affichage porte embarquement
  • Menu : plan de la petite barquette rose (voir photo 4)
  • Child meal ludique!
  • Déjeuner
  • Plateau copieux et excellent
  • Ecran, taille très petite
  • Embarquement ...
  • Décollage et vue d'Itami
  • hublot, réglage luminosité , gadget , je préfère de loin le simple volet !
  • Au revoir du personnel technique !
  • Siège J
  • Arrivée vers Tao yuan
  • Siège spacieux
  • Flight pictures #37
  • Flight pictures #38
  • B777-200
  • Apéritif de qualité!

2 contacts

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Sales  United Kingdom

Phone: 0344 8 569 778

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Updated on 12 April 2015 | Report a problem

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In France

1 Rond-point Champs Elysées M Dassault
75008 Paris
France
Phone: 0810 747 700

Is it working? 0 positiv votes 0 negativ votes
Updated on 12 April 2015 | Report a problem