Almost Perfect., Very Attentive Even in Economy Class.

Review of Flototo about the flight Japan Airlines between Tokyo Haneda and Paris Charles De Gaulle on 26/05/2016 in Economy
Flototo JL / JAL HND / CDG
Note: This review is about an experience that happened more than 3 years ago.

Our first trip with this airline went really well. The welcome and the customer service were impeccable, even in economy class.

When you compare competing airlines in terms of direct flights to Japan, JAL comes out ahead.

They paid attention to every detail from the boarding to the flight, which made our 12-hour trip seem much shorter.

As for the flight itself, no complaints. The economy seats were spacious, the crew was always friendly and the food was good and abundant.

There was a big screen with a good choice of recent movies, games, etc.

The only thing that wasn't great was that telephone reservations don't lead to information coming in the mail, which is not practical if you want all of the information about the flight in front of you.

General
Overall rating
5 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
5 / 5
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By Flototo, about Japan Airlines, , close to France, via its tablet
Posted online by Nicolas, on 27 May 2016
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This review is also available in French.

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