There was a problem with online registration and I had to contact JAL.
Luckily the office wasn't that far, so I went.
The bug was due to a slight change in the schedule keeping me from registering.
They offered me (business class on the plane was far from being full) a seat in business class (which had economy price); which was a nice service and goodwill gesture.
An immigration form was distributed before departure.
Departure was still on time.
The plane arrived in advance.
Very god service with very friendly flight crew.
Love that the height of the headrest was adjustable.
Didn't love the brightness setting for the window: you had to hold down an ineffective button, so no interest. I prefer the usual windowshade to this gadget.
Superb view of Osaka Bay on arrival. KIX Kansai is an airport next to the ocean, with Kobe on the other side and to the north of the Osaka Itami Airport.
Oneworld loyalty program.
There was time to get through immigration and the luggage was already there.
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