Booking # 25***56 through ch****air.com
JAL really screwed us over.
I'm not talking about being shorted a few bucks, I'm talking about almost $1,200.00. My wife was to fly from boston to Manila with our 5 month old daughter on JAL. Long story short, she missed her flight. I figured we could just book a later flight for her... WRONG! JAL canceled my wifes return ticket. We could not have been more shocked.
The return ticket was for 17 days later... so why was it canceled? Then to top all of this off i see that my wife's tickets were back for sale. from what i could tell JAL resold my wife's return ticket from Manila to Narita & her flight from Narita to JFK. thank you so much JAL we will never book another flight with your company EVER!
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