Delay on the departure flight, delay on the return flight and lost luggage
General: Delay on the departure flight, delay on the return flight and lost luggage is a lot for the first trip we took this airline.
Comfort: The plane was changed at the last minute, and the change was good since the second plane had more space for larger people.
Service: As with the departure flight, no service.
Security: Takeoff was scheduled for 6 am on the return flight but it ended up being at 11 pm. They didn't give us any information until 8 am (no explanation), and provided more information at 9:15 am (technical problem on the plane), at 9:45 am we got takeoff information, changed planes at 10:20 am to finally take off at 11 am.