TO / TRA | 5 stars | 20% |
| 4 | 33% |
| 3 | 22% |
| 2 | 7% |
| 1 | 18% |
| Author | Title | Rating |
|---|---|---|
| Adam S. | Worst flight so far - Extreme cold in the airplane. | 1/5 |
| Zivile | Worst experience/no customer service | 1/5 |
Read more about « Very good flight »Very good flight
Although I usually use standard airlines or charters for my Greece trips, this year I made a round trip flight on Transavia, whose schedules made it...
Read more about « A perfect flight »A perfect flight
- There were no delays at departure and the arrival was even a few minutes early. - A welcoming flight crew :) - Very comfortable seats with plenty...
Read more about « Do not trust them ! »Do not trust them !
My flight was 5 hours late. I had to leave at 7.45 pm and I left at 01h45 am. I was home at 6am. Lots of problems, lots of money. I have already sent two emails and nobody has answered me yet. I think I am gonna ask my lawyer, because it is not the way to deal with customers: it is barbaric and ruthless. It was a (tiring and stressful) nightmare and I paid my ticket 165 euro. I did not expect Transavia to be so direspectuful and disorganized.
Read more about « Endless delay hell »Endless delay hell
This was my second time flying with Transavia and the second time the plane was over three hours late.
For the last segment, from Tunis to Orly, the plane was so late that we landed at Charles de Gaulle.
The cabin crew barely apologized and gave no information to the passengers.
It was always too cold inside the plane, especially during takeoff, when it was barely tolerable if you were wearing a sweater. Customer service was nonexistent. I do not recommend this airline.
Read more about « Very nice flight »Very nice flight
Pleasant flight, pleasant and smiling cabin crew, adequately clean airplane. The air conditioning was too cold; my companion was cold throughout the...
Read more about « Very good, just like the... »Very good, just like the departure flight
Having already provided a review about the departure flight. I have a lot less to say on the subject this time.
Baggage check-in was fast. The plane left on time and arrived at Orly on time.
The welcome from the flight crew was once again nice and cheerful—the Transavia crews are truly dynamic and friendly. The crew has a nice attitude and it's very pleasant.
There was a very good hot meal served (thank you, Servair). During the rest of the flight they offered tea, coffee, juice, soda, cake and fruit.
Disembarkation was by bus since we were still parked far away.
Read more about « Very pleased with my flight »Very pleased with my flight
This went on a one-way Paris-Lisbon flight with this airline and I was not disappointed. The flight was booked 15 days before departure for a 6 a.m...
Read more about « Short, but great flight! »Short, but great flight!
Clean plane, on time, nice crew, and no problems. I highly recommend this airline!
Read more about « Rather sufficient... »Rather sufficient...
Left at 4:00 in the morning to go to Orly South, I arrived 2 hours in advance and I went to the check-in counter. All the morning destinations were...
Read more about « A 5h alteration imposed by... »A 5h alteration imposed by the airline and no refund at all
My friend and I booked a return plane ticket from Paris to Lisbon (13 to 17 November). Two days after the booking there was an email from the airline informing us that the outbound flight scheduled for 5:15 pm had been brought forward to 6:20 in the morning.
In the email, I was invited to click on a tab to accept the alteration... But that was out of the question! I live in the north of Paris, so impossible to get there in time by public transport, and taking a taxi was out of the question! So I asked for a refund...
Between incompetent operators, conflicting information and being hung-up on, I'm still waiting for my refund.
My advice: avoid at all costs!
I'll never use them again. I'm finished with Air France's low-cost!
Find the best way to contact your airline.
Is it working? 8 positiv votes 2 negativ votes
Updated on 24 June 2017 | Report a problem
Is it working? 3 positiv votes 1 negativ votes
Updated on 10 October 2017 | Report a problem
