Rather sufficient...

Review of LMA about the flight transavia between Paris Orly and Sal on 11/07/2013 in Economy
Note: This review is about an experience that happened more than 3 years ago.

Left at 4:00 in the morning to go to Orly South, I arrived 2 hours in advance and I went to the check-in counter. All the morning destinations were there at this same counter ... except mine! Forced to stand aside and wait ... again! The handling agent was not even aware that the aircraft had a stopover. A good 15 minutes later, he checked me in for Boa Vista (the stopover) so that I could go to Sal as the final destination.

The information screen displayed 'Boa Vista' and misled all those who were going to "Sal." In short, check in and boarding very long ... Once on the airplane, still the same, a delay of at least 45 minutes...

Apart from that, the take-off and landing, and the flight information were all sufficient. The space and the aisles were very restricted. Meals were not terrible, but they were as good as anywhere. Finally, there were no baggage problems for me, because my the person in the seat next to me removed his suitcase during the stopover ... The very friendly pilot came to fix the problem. Moreover, during the stopover, passengers boarded and had the same numbers of seats as those (with me) who got off (it was their return trip)! Conflicts on board... The flight attendants were rather kind. For a low-cost airline, it's still adequate, but must not be in a hurry...

Overall rating
3 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
3 / 5
On board
3 / 5
Costumer service
3 / 5
Your opinion of security
3 / 5
2 / 5
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By LMA, about transavia, , close to Fontenay-sous-bois, Île-de-France, France
Posted online by HappyFlight, on 19 January 2014
This review has been read 3613 times
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