Une compagnie qui ne respecte ni les horaires ni les clients

Review of VIVY about the flight transavia TO3413 between Lisbon and Paris Orly on 15/09/2013 in Economy
VIVY TO / TRA LIS / ORY
Note: This review is about an experience that happened more than 3 years ago.

This review was originally written in French. Translate into English

Lisbonne dimanche 15 Septembre 2013 Vol TO3413 pour Orly
Alors que nous avions enregistré nos bagages pour un décollage à 19h30 nous sommes informés que le vol était retardé de 8 heures soit 3H00 du matin sans explications ni excuses ni compensation
Attitude méprisante du personnel qui nous abandonne dans le hangar ( sans nos affaires donc ) qui fait office de terminal 2
Bien sur nos bagages ont été fouillés durant la nuit mais rien n'a été volé
Scandaleux

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
3 / 5
Costumer service
1 / 5
Your opinion of security
4 / 5
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By VIVY, about transavia, , close to Chaville, Île-de-France, France
Posted online by HappyFlight, on 24 October 2013
This review has been read 161 times
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This review is also available in French.

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