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Worst service ever
If you book with Transavia, prepare yourself for the worst service ever:
- When you ask the staff to order a drink, you get the answer 'We'll be passing by with our food and drink service soon'. Read: 50 minutes later...
- They don't tell you in advance when they have to wait 2 hours (...) in a plane for a stopover as they couldn't land in the Netherlands because of a storm, although they had this information before taking off.
- While the total trip was already 9 hours, and including the delay 11 hours, the only compensation was a cup of tea or coffee.
On my way back I took Qatar Airways for also a very reasonable price. Difference in service was huge: Very convenient chairs, able to charge your mobile during the flight, view movies, smiling staff, and they immediately took my order - for free...