Review of JojoM about the flight Pegasus Airlines between Muscat and Berlin Schonefeld on 14/01/2019 in Economy
JojoM H9 / PGT MCT / SXF

I’ll admit I’m an adventurous person, with little fear, I like extreme sports and am open to new crazy things. I have NEVER feared for my life more, than on the 2 Pegasus airlines flights I had to take. I have been on hundreds of flights, with hundreds of different airlines, Pegasus makes Easy Jet and Ryan Air look like 6 star, top of the range airlines. It’s literally that horrific.
My flight was at 3:20am, I fell asleep as soon as I sat down in my seat. By the time we took off, I was woken up by the sound of a ROARING engine and rattling chairs, roof and windows- I woke up shocked, thinking we were crash landing... literally. When I realized we were actually just taking off... I calmed down a bit, thinking that this roaring, rattling, horrifying sound and motion would go away once we’ve reached a normal cruising speed. It didn’t go away. (I have never suffered from fear of flying- anxiety, paranoia or clostrophobia), until then. I genuinely thought I wasn’t going to make it out of that plane alive. My flight was 6 hours long. Pegasus airlines is so ridiculously cheap (in terms of quality) that not only does it feel like you’re sitting next to a disheveled engine outdoors, it literally FEELS as if you’re sitting outdoors: Once we reached a peak altitude, the temperature INSIDE the plane dropped by 10-15 degrees or more. People were frantically opening their carry-on bags to pack out their winter jackets, beanies and scarves. I wore a long sleeved top, a hoodie and my Norwegian wind-proof, fleece lined winter jacket AND a beanie- and I was absolutely freezing. I was not the only one dressed like this. The insulation on their planes is non-existent. And the staff! The rudest, most ignorant crew I have ever come across in my life. That goes for the staff at the airport in Istanbul too- everyone was rude, yelling in your face, treating you like scum. The second flight was the same, and to top it off, people were holding onto their seats during the landing as the pilot had no idea what he was doing- the wings of the plane almost scraping the runway as the plane swayed from side to side. I am amazed I’m alive after my experience with this airline. NEVER again. Do not fly with them, you put your life in danger by doing so.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5

Flight pictures

Was this review helpful?
By JojoM, about Pegasus Airlines, , via its phone
Posted online by admin, on 22 January 2019, view original version
Flag this review

Are you a representative of Pegasus Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Pegasus Airlines reviews