Most unhelpful staff that really could not be bothered about you the customer.
Charged more for soft drinks that their own catalogue blaming this is the old catalogue.
Late by 45 minutes, missing connecting flight, but that's not their fault.
Changed return flight and you just pay the difference... Wrong, you pay in full, seats, bags the lot and then try and fight for your part of the refund.
If what you see in customer service is so poor... Don't be sunrise down if other corner cutting measures are in place.
Seats not comfortable.
Send your bags without you travelling which I think a no no in security in the modern world.
Shocking poor service.
Don't fly with this pig not peg airline...
Are you a representative of Pegasus Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!