rubbish airline!! horrible luggage management

Review of aslam about the flight Gulf Air between Bahrain and London Heathrow on 28/08/2015 in Economy
aslam GF / GFA BAH / LHR
Note: This review is about an experience that happened more than 3 years ago.

I have been on many different middle eastern airlines, including emirates so I thought of trying gulf air last year.

I do not recommend !

Their entertainment is average however the airline's luggage management is the worst i've ever seen !

Very poor quality of service. Their mishandled baggage tracing service is absolutely horrible, I came back from holiday in August 2015, which is the same time they lost my luggage and I still have not been contacted about my missing luggage !

I have sent several emails and letters to Gulf Air's offices, not to mention multiple phone calls too however not once have I been contacted ! It has been 8 months ! Their customer care is appalling.

Very reluctant to solve any issues that occur whilst travelling with them !

Don't be trapped by their low prices ! Completely not worth it, i assure you !

Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Costumer service
1 / 5
Your opinion of security
3 / 5
2 / 5
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By aslam, about Gulf Air,
Posted online by Nicolas, on 31 March 2016, view original version
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