Rating of Garuda Indonesia

GA / GIA
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25 traveler reviews

Overall rating

3,56 / 5
3.56 stars over 5 - Based on 9 customers reviews
5 stars
33%
4
33%
3
11%
2
0%
1
22%

Ratings summary

Value (price + quality) 3,56 / 5
Comfort 3,89 / 5
Costumer service 3,78 / 5
Your opinion of security 4,5 / 5
Food 3,38 / 5
Management of luggage 4,13 / 5
Comfort 3,89 / 5
Detailed ratings »
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Overall rating

3,56 stars over 5

Based on 9 customers reviews

5 stars
33%
4
33%
3
11%
2
0%
1
22%

Value (price + quality)

3,56 stars over 5

Based on 10 customers reviews

5 stars
40%
4 Reviews
4
10%
1
3
20%
2
2
10%
1
1
20%
2

Costumer service

service and travel kit provided by the airline

3,78 stars over 5

Based on 11 customers reviews

5 stars
36%
4 Reviews
4
27%
3
3
9%
1
2
9%
1
1
18%
2

Comfort

seat, personal space, noise, cleanliness of aircraft...

3,89 stars over 5

Based on 10 customers reviews

5 stars
50%
5 Reviews
4
20%
2
3
10%
1
2
0%
0
1
20%
2

Your opinion of security

seat belt, incident resolution, security presentation...

4,5 stars over 5

Based on 10 customers reviews

5 stars
70%
7 Reviews
4
10%
1
3
10%
1
2
0%
0
1
10%
1

Food

quality, quantity, number of meal...

3,38 stars over 5

Based on 9 customers reviews

5 stars
33%
3 Reviews
4
11%
1
3
22%
2
2
11%
1
1
22%
2

Management of luggage

lost or broken luggage, waiting time to get them...

4,13 stars over 5

Based on 8 customers reviews

5 stars
63%
5 Reviews
4
13%
1
3
13%
1
2
0%
0
1
13%
1

Check-in and boarding

waiting time, general organisation, service...

3,78 stars over 5

Based on 9 customers reviews

5 stars
44%
4 Reviews
4
22%
2
3
11%
1
2
11%
1
1
11%
1

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