Great for a low-cost airline

Review of LORACLE about the flight Firefly between Penang and Kota Bharu on 20/08/2015 in Economy
LORACLE FY / FFM PEN / KBR
Note: This review is about an experience that happened more than 3 years ago.

Firefly is Malaysian's low-cost airline.
Although it's a low-cost airline the service is top.

All of the carry-on luggage had to go into the overhead compartments or under the seats, no service like they have on HOP!, for example, where they will handle your luggage at the end of the airplane.

Great service, a glass of lemonade and a slice of cake were served.

Very good rating for this small, young airline.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
5 / 5
Food
4 / 5
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By LORACLE, about Firefly,
Posted online by HappyFlight, on 15 September 2015
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This review is also available in French.

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