Never seen anything like it in Tunisia! Great flight

Review of tunisie546 about the flight Syphax Airlines 104 between Tunis and Paris Charles De Gaulle on 08/10/2013 in Economy
tunisie546 FS / SYA TUN / CDG
Note: This review is about an experience that happened more than 3 years ago.

On October 8, I went on a Tunis-Paris flight on board of Syphax Airlines FS104, departing at 9:05 a.m.

I arrived at the check-in counter at 7 a.m. It was already open, so I checked my bags. Despite the 23 kg, they didn't say anything. Boarding was scheduled for 8:25 a.m. After more than 40 minutes at customs, we arrived at the boarding gate of the Syphax Airlines A319 “Karama.”

At 8:20 a.m., a crew member called for boarding, which was with a gangway. Arriving in the plane, I was welcomed by very beautiful and smiling young flight attendants, who told me where my seat (6A) was.

The plane was very clean. The seat was of well-kept leather. The seats were comfortable, but there wasn't much legroom. At 8:55, boarding was closed and the plane was full. We took off at 9:10 and, after about 30 minutes of flight, breakfast was served by the always smiling and attentive flight attendants. Breakfast consisted of a hot omelet accompanied by mushrooms, tomatoes, yogurt, and a slice of bread, a drink, and a coffee or a tea. At 11:55, the flight attendants announced our landing at Paris CDG airport, but arrival was actually scheduled for 12:40! Syphax Airlines is very punctual! Unlike Tunisair… At 12:19, we softly landed and disembarked by a gangway… The luggage arrived quickly. I am very satisfied with Syphax Airlines. This won’t be my last flight with them! I really don’t understand where the negative reviews come from on the site! Bravo, Syphax Airlines.

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
4 / 5
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By tunisie546, about Syphax Airlines, , close to Paris, Île-de-France, France, via its tablet
Posted online by HappyFlight, on 12 October 2013
This review has been read 992 times
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This review is also available in French.

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leoline replied Translate

Voila un commentaire qui ira surement droit au coeur du PDG de Syphax que WTF a rencontré encore récemment au salon TOP résa justement pour entretenir des relations avec cette compagnie pour qu'elle ne faiblisse pas dans cet grand effort de redressement de l'aviation commerciale tunisienne bien bien malade... Merci de ce commentaire détaillé qui reflète une majorité d'avis même en "off" que nous avons... Mais oui ! parfois nous avons des avis "face to face" non publiés mais qui sont le retour d'expérience de gens qui nous sont proches...

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