Ryanair

397 reviews - - Updated 17 hours ago
FR / RYR
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397 traveler reviews

Overall rating

3,12 / 5
3.12 stars over 5 - Based on 205 customers reviews
5 stars
11%
4
33%
3
31%
2
9%
1
17%

Ranking

50

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Ratings summary

Value (price + quality) 3,51 / 5
Comfort 2,83 / 5
Costumer service 3,05 / 5
Your opinion of security 3,59 / 5
Food 2,18 / 5
Management of luggage 3,48 / 5
Comfort 2,83 / 5
Detailed ratings »

Opinions about Ryanair

Author Title Rating
Valentinien Fantastic! (BVA - ACE) 5/5
Pierre_chaps Dole-Lisbon 5/5
Pierre_chaps Extremely low-cost 5/5
Opinions about Ryanair

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Terrible. The worst airline I've ever dealt with.



My flight was canceled (they let the passengers know about this 1,5 hrs. prior to the departure), I had to wait for about 2 hours in a line just to speak to their representative (1 person at service only - for the whole airport!) who was entitled to "deal with the situation". Though, that person was absolutely of no help: "The flight is canceled; please - read the brochure on how to act in this situation; - no, unfortunately, we do not have any other flights to Milan today; - you may collect the papers proving your losses and send them to our HQ; bye-bye!".

No excuses from them, no information for me on how to act further, no suggestions. Terrible... At last, I had to fly there with an other airline - by the way of purchasing a new ticket and losing a day of my vacation.

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Economy CGN - BGY 08/2016
Megaboss

Already late for the first flight of the day



We decided to fly on Monday 4th to have a cheaper flight. And we opted for an early flight from Shannon.

I slept at the Park Inn. At this time, the airport is empty.

20 minutes after leaving the hotel, we were ready to board and the security was passed.

Unforunately the flight has been delayed of 35 min but it arrived only 15 min late.

The flight was good and the arrival too.

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Economy SNN - STN 01/2016
bchevallereau

Enjoyable flight!



We left Marseille on time, the crew was very nice.

They proposed to put our baggage in the hold for free. The plane was almost full, but we had the chance to have 3 seats for 2.

We arrived early at STN, we passed the border in 5 minutes, then grabbed our luggage in 5 min, and we were in the bus heading to London 10 minutes lates.

Between the time we landed and the time we left the airport on bus, only 30 minutes!

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Economy MRS - STN 12/2015
bchevallereau

Review of the flight Charleroi-Santander



This 2-hour flight was just regular, like the any other times I took it. Except that I didn't have anyone on the two seats next to me, and that's really enjoyable ! I had a seat on the last row, and the toilets can be a bit disturbing but not too much. The weather was great and the landing was quite shaky. No entertainment as always in a Ryanair plane.

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Economy CRL - SDR 09/2015
ced2718

Minimum service



Like usual with Ryanair, I ask when i'm boarding to seat to the seat near the wings exit. Like usual, they are available and they let me seat there.

No entertainement inside, so everybody are talking and at 6am it's not a pleasure if you want to sleep.
Landing, take off, temperature ok.

I just asked one time to have a glass of water and they say I can only have a bottle and i need to pay for it. And it's 3€...

I don't like that, it's just water...

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Economy DUB - BVA 08/2015
jujusuck

Long, boring and delayed



The flight was delayed by 20 minutes (as usual with Ryanair). My family's luggage was checked for god knows what reason and the company charged for everything: a glass of water and a cookie. Luckily the price of the ticket was low but frankly for 3 to 4 hours of flight you can provide a little entertainment. The flight was calm and there was little turbulence.

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Economy CHQ - CRL 08/2015 1 reactions 27 views
Zbabouchi

Review of the flight Charleroi-Santander



This flight went smoothly, with no much room for the the legs though. The view above the ocean was amazing as always, and the airports were both...

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Economy CRL - SDR 08/2015 6 views
ced2718

Early flight



It's an early flight but good to be early in Dublin.
Once again the crew ask us to move to the seats near thewings exit. We acept because we know we have more space for the legs.
The flight was very good, we sleep all the flight.
Just the security check at beauvais was long and the departure terminal is very small.
At Dublin the exit was fast and direct to the shuttles.

Read more about « Early flight »
Economy BVA - DUB 08/2015
jujusuck

First flight on this airline



This was my first flight on Ryanair and I was satisfied with it. Ryanair has always had a bad reputation but I really liked this flight. The...

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Economy AGP - BVA 08/2015 1 reactions 45 views
PrinceBenoit

Avoid!



Ryanair is a low-cost airline that at first seems to provide tempting prices but ends up being very expensive. If you don't check in on the...

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Economy BVA - CIA 07/2015 7 reactions 154 views
helena E.

169 travelers pictures

Discover your next flight in pictures

  • Bienvenue à Barcelone
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  • Cabine passagers
  • Jaune et bleu
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  • Embarquement
  • Vol
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  • Juste avant le décollage
  • Voila une photo de l’intérieur de l'avion, c'est un peu étroit!!
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  • Survol de Londres
  • Aegean à l'arrivée
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  • Derrière du Boeing 737.
  • Pas du tout anxiogène
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  • Départ de Dinard
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  • Siège
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  • EC-FIG aujourd'hui
  • Aéroport de Billund (en LEGO)
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  • Les procédures de sécurité, sont inscrites sur tous les sièges en complément de l'information...
  • Leg-room
  • Flight pictures #44
  • Manger!
  • Flight pictures #46
  • Au départ à Beauvais
  • Vue depuis le hublot
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5 contacts

Find the best way to contact your airline.

Online

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Reservation  France

Phone: 0 892 232 375 (0,34 €/minute)

Is it working? 22 positiv votes 37 negativ votes
Updated on 14 April 2016 | Report a problem

Reservation  United Kingdom

Phone: 0871 246 0000 (0,10 £/minute)

Is it working? 0 positiv votes 1 negativ votes
Updated on 18 April 2014 | Report a problem

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