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Threatened by a Portuguese male crew member
Flight FR 6532 OPO-MRS 22 Aug 2017
The male crew member (Portuguese, black short curly hair, ca. 1m78, 90kgs) placed me on seat 2D instead of my paid seat 2F. As I asked him for his name to process for a refund he answered very aggressively and did not of course comply to my request. Later, as I used my phone to read a document, he came to me and "ORDERED" me to delete what he thought a picture of him that I supposedly took with the phone. I refused and he THREATENED me with calling the police, he said repeatedly: "I know your name, and I will write things about you". I still did not execute his order of course, and he reiterated his THREATS several times in front of all the surrounding passengers. This is an UNACCEPTABLE behaviour, INCORRECT, AGGRESSIVE and THREATENING attitude towards a CLIENT!! I would like to know what RYANAIR, which has awards for its client service is going to do about this.