Oh dear: the plane was a dirty, old, grey B757 and the departure lounge was located in what was virtually a basement at London Heathrow's terminal 1, reached via miles of gloomy corridors. This doesn't immediately convey a positive image of Iceland.
In fact, however, the grey seats have been refurbished and are equipped with good quality headrests (they're moveable, and the lateral supports make sleeping pleasant).
In fact, however, they hand out blankets, serve a free drink (everything else has to be paid for, though I didn't try any of it) and distribute iPads with headphones (there isn't a wide choice of films, so I settled for watching promotional videos for various regions of Iceland).
In fact, however, it wasn't as bad as all that, though you are happy when you arrive at Keflavik and know that you're not going to have to continue on to the US on the same type of plane.
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