Icelandair

23 reviews - - Updated 8 hours ago
FI / ICE
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23 traveler reviews

Overall rating

2,92 / 5
2.92 stars over 5 - Based on 13 customers reviews
5 stars
21%
4
29%
3
7%
2
7%
1
36%

Ranking

60

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Ratings summary

Value (price + quality) 3,23 / 5
Comfort 3,13 / 5
Costumer service 2,88 / 5
Your opinion of security 3 / 5
Food 2,33 / 5
Management of luggage 3,43 / 5
Comfort 3,13 / 5
Detailed ratings »

Opinions about Icelandair

Author Title Rating
Mark V. A Terrible experience! 1/5
Opinions about Icelandair

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A Terrible experience!



Cost for a flight going from Boston to Munich, and return from Charles De Gaulle to Logan was over $2,000 for two economy seats. Booked three months...

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Economy CDG - BOS 07/2016
Mark V.

Flight Without Problems.



Five-hour flight with a 7-month old baby. There were no problems with the flight.

The baby sat on our laps (there was no baby seat on the plane).

The flight crew was very understanding and friendly; they even arranged for us to have a row with 3 seats even though the plane was full. There were beverages but no meal.

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Economy BOS - KEF 05/2016
fjuillar

Unpleasant as a Cold Shower



This was the worst flight I have even been on in terms of comfort and service.

Not only that, it wasn't exactly the cheapest flight and the meals and the drinks were not included. It annoyed me the whole trip. There was just a cup of soda during the 1st flight from Paris - Iceland and then a coffee on the Iceland -New-York flight . Shameful! Not to mention the outdated movie selection that had only 2 language choices and no subtitles. Needles to say, French was not one of the possible choices. To top it all off, when I returned to France I was missing a suitcase.

I didn't need any more reasons not to travel with Icelandair.

It was a poor choice on my part. I got home on Thursday, and I received my suitcase at my house on Monday morning, , so I can finally and happily move on.

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Economy CDG - JFK 02/2016 3 views
Madoule

Return to Paris



This return flight on Icelandair was stress-free, despite the one-hour delay of the plane's departure. On the plane there was beverage service and a screen for each passenger with TV series, movies and cartoons available (I watched 6 episodes of Friends :D) in English. On the other hand, I thought that the legroom was a little limited—I squirmed a lot. Besides that, takeoff and landing were smooth. The flight crew was very friendly, they even offered me a small pillow for sleeping since it was more comfortable that way ;)

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Economy KEF - CDG 01/2015 3 reactions 145 views
Souz

Not bad at all!



Very comfortable amount of legroom for a three-hour flight.

Personal IFE for a three-hour flight: perfect!

Buy on board in operation.

Departed on time; arrived ahead of schedule: perfect!

Boarding was a bit disorganised.

The staff were very professional.

Punctuality was perfect.

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Economy CDG - KEF More than 3 years 2 reactions 121 views
Augustiin

Avoid completely



The flight was delayed.

"The plane that could almost fly itself " sat on the runway for half an hour, 45 minutes while the engines were tested.

Since the plane was delayed we barely made our connecting flight during the layover. Luggage was forgotten during the layover because of the delay.
The food was expensive and not good at all.
There was no service on board and the flight attendants were disorganized and unpleasant.
No positive points at all.
The seats were very cramped.
Very few movies and no subtitles at all.

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Economy EWR - BRU More than 2 years 2 reactions 167 views
melissa26

Awful



Departure was delayed because cargo had to loaded into the airplane.

The landing was one of the worst I have ever experienced (I have flown more than 1000 hours).
Inexperienced pilot?

We really thought the wing of the plane would touch the ground. The plane violently bounced three times and braked in a terrible way. There were screams in the plane and, of course, no explanation was given.

Our family has had enough of Icelandair.

They charge for everything. Even low-cost airlines are better. 7 € for headphones, no flight information.

Check-in was chaotic.

Everything about this airline is bad.

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Economy KEF - CDG More than 2 years 6 reactions 429 views
Loeiza

No complaints



As with the outward flight, we took Icelandair to return to France.
Once again, we found the crew to be very professional and pleasant, the seats to be comfortable, and the airline to be particularly on time. Even better, we again arrived a little early.

You really feel safe with them and the in-flight services they offer are good to pass the time.

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Economy KEF - CDG More than 2 years 7 reactions 348 views
schmi

Flawless



Icelandair is a serious and efficient airline: pleasant crew, punctuality, and safety. Highly recommended. The seats were comfortable and the...

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Economy CDG - KEF More than 2 years 3 reactions 265 views
schmi

A cheap flight, but at a price



Though Icelandic isn't worse than certain European low-cost airlines, it is not, however, exempt from cons… and pros! Let’s begin with the pros: -...

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Economy YHZ - KEF More than 3 years 21 reactions 2,4k views
Hyacinthe

18 travelers pictures

Discover your next flight in pictures

  • bouteille d'eau des glaciers distribuée au passagers
  • Mais on reçoit un ipad et à boire
  • petit test retouche photo en vol
  • le repas
  • 3.2.1...
  • Flight pictures #6
  • L'équipage a un uniforme de militaires russes et il y a des écrans vieillots qui traînent
  • Flight pictures #8
  • plus que 3H30
  • On manque un peu d'espace
  • Les sièges sont gris et sombres
  • Flight pictures #12
  • rapide vue de la classe affaire
  • Trash in seat pocket, left from last flight.
  • un A380 d'Emirates !
  • Il arrive...
  • bon.