Business woooow

Review of BTA about the flight Etihad Airways EY38 between Paris Charles De Gaulle and Abu Dhabi on 14/06/2012 in Business
BTA EY / ETD CDG / AUH
Note: This review is about an experience that happened more than 3 years ago.

First flight in business class with Etihad – and first flight of any kind with this airline – flown in June 2012.
It's true to say that this very new airline (less than 10 years old) doesn't do things by halves when it comes to keeping its guests happy.
You get special service from the check-in desk to the lounge, meaning passport control and security checks are very rapid.
The lounge used by Etihad at the time was the American Airline's one, which was good but no more than that.
Priority boarding via a dedicated lane – which is commendable – then the welcome into the cabin, where the impression was one of WoW! The cabin on-board the Airbus A340 looked brand new: sober colours, spacious and airy cabin (no overhead lockers above the middle seats), 1-2-1 layout, seats that transform into flat beds, widescreen IFE available throughout the flight and efficient soundproofing. The music played as you board is also very pleasant and relaxing.
You've barely settled into your seat when a hostess introduces herself, asking what you'd like to drink after take-off at the same time.
All service is provided on request (what you want, when you want) and after the tablecloth and first food tray have been brought, the essentials (cutlery, salt, pepper, bread, butter, etc.) included, courses are served one at a time.
The amenity kits contain a pen (which is unusual, it has to be said) and a very high quality sleeping mask (I take my Etihad one with me on all my flights).
As it was a night flight, the hostess offered to take the order for breakfast to allow for sleeping right up to the last second.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
5 / 5
On board
Comfort
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
5 / 5
Share!
Was this review helpful?
12
0

Most read opinions about Etihad Airways

By BTA, about Etihad Airways, , close to Paris, Île-de-France, France
Posted online by Florian de What The Flight, on 9 March 2014
This review has been read 365 times
Flag this review
This review is also available in French.

Are you a representative of Etihad Airways and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Champagne avant départ
  • Champagne et amuse bouche
  • Mezzés chaudes que je recommande
  • Boeuf tagliatelle
  • Omelette et champignon au PDJ
  • La place pour les pieds et une couette pour dormir

Add a comment

Read Etihad Airways reviews