Most uncomfortable seats ever experienced

Review of Nigel1603 about the flight Etihad Airways between London Heathrow and Sydney on 05/04/2014 in Economy
Nigel1603 EY / ETD LHR / SYD
Note: This review is about an experience that happened more than 3 years ago.

Flying on two Aircraft both the same Airbus -340/600 we were given seats at the back of the plane possibly as we were on a code share with virgin airlines we felt that because of this we were given poor service.

If you want a drink then forget being polite be demanding. Although the customer service is good it lacks reality to to the tired approach of the staff toward their work. The food was OK with a choice of two meat courses but the service was slow and took forever as we were at the back we were served last even though we were closest to the food.

Don't bother with the extra leg room seat they will make little or no difference due to the seats being so uncomfortable it made it impossible to sleep, even if you could get more than one alcoholic drink to help you drift off it will not work the seats are thin based and the recline system is pointless.

On the second leg prepare to wrap up warm as the air con is so cold I wore two blankets and a jumper. I am sorry to say I was very disappointed with the whole journey for the cost was not cheap. Business class looked drab an unimpressive. I guess if you want to pay the price of a family car to travel 1st class I would hop you'd get what you pay for but you would have to be crazy or fabulously wealthy.

They always are pleased to say how many languages are spoken on the plane but the forget that on long haul comfort is all we want. Maybe the owner should pay his football team less money and put some more sponge in the seats?

Overall rating
2 / 5
Value (price + quality)
1 / 5

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By Nigel1603, about Etihad Airways, , close to Hatfield, Hertford, United Kingdom, via its tablet
Posted online by HappyFlight, on 28 April 2014, view original version
This review has been read 18 times
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