Ethiopian Airlines

54 reviews - - Updated 4 hours ago
ET / ETH
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54 traveler reviews

Overall rating

4,4 / 5
4.4 stars over 5 - Based on 5 customers reviews
5 stars
43%
4
14%
3
14%
2
14%
1
14%

Ratings summary

Value (price + quality) 4,4 / 5
Comfort 4 / 5
Costumer service 4,8 / 5
Your opinion of security 4,8 / 5
Food 3,6 / 5
Management of luggage 4,8 / 5
Comfort 4 / 5
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First flight on a 787-800



First flight onboard the Ethiopian Airlines' Dreamliner (the first African airline to have one, with a fleet of ten 787s). With a few hours of...

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Economy BZV - ADD More than 3 years 24 reactions 413 views
Ls31

On time, on the Dreamliner



The plane was perfect, and a stewardess made the announcements in French, which is rare and was welcome. Two of the stewardesses spoke French, which was even more extraordinary. It would be nice if they could have this on all Paris -Addis Ababa-Paris flights.

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Business CDG - ZNZ More than 3 years 3 reactions 31 views
Lusaka83

All in favour of the comfort of the Dreamliner



How nice it is on a Dreamliner. Why didn't they start using them earlier?
The plane took off from Paris on time and the check-in all went fine.
The ground staff were friendly and cheerful.
There were no French-speaking cabin crew members onboard, once again. That's unfortunate, because there were more French speakers. Luckily, I had some friends travelling on the same flight, in economy class, and I went to join them. They were delighted to find that Ethiopian Airlines had new planes.

Disembarked at Addis with no problem then waited three hours for the next flight to Kilimanjaro.

On the Addis - Kilimanjaro flight we got to travel on another Dreamliner, suffice to say it was a fantastic flight with impeccable service and a copious hot meal.
When it's good, it's good!

Read more about « All in favour of the comfort... »
Business CDG - JRO More than 3 years 3 reactions 282 views
Lusaka83

Good overall!



The seats were comfortable and equipped with a headrest and pillow.
Legroom was good, but nothing special. On the other hand, seat tilt left a little to be desired.
The on-board entertainment program was varied, but it didn't have many options in French. No newspapers or magazines were given in economy class. The meals were good but not exceptional and drinks were generously served. The technical performance of the pilots was good. We appreciated the commercial personality of the captain. The cabin crew was professional and smiling.

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Economy LBV - JNB More than 3 years 3 reactions 130 views
cgl

Pleasant flight



After taking many long-haul flights, I would describe Ethiopian Airlines as a good airline offering flights at attractive prices. The cabin crew are pleasant, the food is perfectly reasonable, and the seats are as comfortable as with other airlines. We didn't experience any delays on the outbound or return flights, and there were no problems with the stop-over at Addis Ababa.

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Economy CDG - ZNZ More than 3 years 7 reactions 316 views
murielmichel

The worst flight of my life since 1984



This was a flight booked several weeks in advance. Take-off was scheduled for 23:50. Arrived at the airport at 21:00, three hours early. Had to wait two hours to get to the desk, where I was told that there were no seats left on the plane. It took one hour of discussion, meaning the plane had left by then, to get a flight leaving at 01:00 for London, followed by a London - Frankfurt flight, then finally a flight from Frankfurt to Paris. Instead of getting there at 07:00 I arrived in Paris at 17:00. I should also add that when departing from Addis Ababa, when we were at the end of the runway about to take off, the pilot took the plane back to the airport to... refuel.
I won't mention promises of compensation. You're supposed to be flying business class, then you end up with three flights in economy class, and the excuse provided: "a technical problem"... So I wonder what happened to the other passengers flying from Addis to Paris, because I wasn't the only one, there were at least five of us altogether.

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Economy ADD - CDG More than 3 years 11 reactions 1,3k views
ricou888

81 travelers pictures

Discover your next flight in pictures

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  • 7h18 à ADD.
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  • pour les bons garçons et les méchantes fifilles ????
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  • De la place pour les jambes (je fais 1m92).
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  • Le Dreamliner porte A38 à CDG2A.
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  • Collation.
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  • Embarquement à ADD.
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  • Arrivée à CDG 2A.
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5 contacts

Find the best way to contact your airline.

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Sales  France

66 avenue des Champs Elysées
75008 Paris
France
Phone: 0825 826 135
Email: Accessible only to connected users. Create my account

Is it working? 6 positiv votes 12 negativ votes
Updated on 1 March 2017 | Report a problem

Sales  United Kingdom

1 Dukes Gate, Acton Lane
W4 5DX W4 5DX
United Kingdom
Phone: +44 0800 635 0644
Email: Accessible only to connected users. Create my account

Is it working? 1 positiv votes 2 negativ votes
Updated on 30 April 2019 | Report a problem

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