The worst flight of my life since 1984

Review of ricou888 about the flight Ethiopian Airlines between Addis Ababa and Paris Charles De Gaulle on 27/06/2013 in Economy
ricou888 ET / ETH ADD / CDG
Note: This review is about an experience that happened more than 3 years ago.

This was a flight booked several weeks in advance. Take-off was scheduled for 23:50. Arrived at the airport at 21:00, three hours early. Had to wait two hours to get to the desk, where I was told that there were no seats left on the plane. It took one hour of discussion, meaning the plane had left by then, to get a flight leaving at 01:00 for London, followed by a London - Frankfurt flight, then finally a flight from Frankfurt to Paris. Instead of getting there at 07:00 I arrived in Paris at 17:00. I should also add that when departing from Addis Ababa, when we were at the end of the runway about to take off, the pilot took the plane back to the airport to... refuel.
I won't mention promises of compensation. You're supposed to be flying business class, then you end up with three flights in economy class, and the excuse provided: "a technical problem"... So I wonder what happened to the other passengers flying from Addis to Paris, because I wasn't the only one, there were at least five of us altogether.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
4 / 5
On board
3 / 5
Costumer service
2 / 5
Your opinion of security
1 / 5
2 / 5
Was this review helpful?
By ricou888, about Ethiopian Airlines, , close to Bordeaux, Aquitaine, France
Posted online by Florian de What The Flight, on 7 July 2013
This review has been read 1325 times
Flag this review
This review is also available in French.

Are you a representative of Ethiopian Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Ethiopian Airlines reviews