297 reviews - - Updated 5 hours ago

One of the best

Everything top.

Starting from the costumer service to the check in and boarding operation the attendants was very very professional and nice.

We had a nice monitor and full access on multiple choices from films to music and games.

Food very good and lots of snacks time.

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Economy FCO - DXB 02/2016

Fly on Emirates

My seat was very comfortable. Too much legroom. There was entertainment and TV.

Flight on A380 Emirates not A330.

I give A380 10/10 and A330 8/10.

Meal very nice get kids food in Dubai.

Temperature very hot.

Captain and service very kind.

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Economy MAN - ISB 02/2016

Great plane, but lousy Customer Service

Good quality planes but a company policy that doesn't care about Customer Service.

Emirates airlines are really good in Window dressing when it comes to their Customer Service. At first sight it looks like they're really value their (loyal) customers but unfortunately in reality they don't live up to the expectations they promise to the world.

I've been flying with Emirates many times before and also reached their Silver Member Status so you can call me experienced when it comes to this airline. The plane itself, the seats and the food provided are OK.

Only when it comes to how they treat their (loyal) customers it becomes a complete different story. Once you've ordered and paid for your ticket they loose their complete interest in you as a customer. They treat you like a number and the only feedback you get are the lines that were written out in their "Customer" scripts.

This resulted for me to the (unfortunate) decision to use the Emirates services in the future and look for other airlines which provide proper Customer Service

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Economy AMS - BKK 09/2016
Frank V.

Ok... I guess...

The flight attendants were all over the place and not that friendly. The seat was very comfortable as always but it just seemed old... The entertainment was awesome because it was of course ICE but many tv's didn't work for the last 2 hours of the flight which was quite annoying.

Overall, good but my other flight with Emirates were much better.

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Business DXB - MNL More than 2 years 3 views


Flight attendants were always smiling... In-flight entertainment was the best I have ever experienced. Food was fantastic and I definitely will fly Emirates again!

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Business PRG - DXB 08/2015 3 reactions 3 views

Great Flight

It was a good flight. There was a great ambience in the cabin.
The seats were good, the reclining was proper. The entertainment systems were not bad: many choices of movies. The meals were served hot as fresh. The quality was paranoid they were very tasty. The landing and the take off's were good, smooth too.
The on board temperature was comfy, the captain gave message at an regular interval.
However... Singapore Airlines is still better than Emirates.

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Economy BOM - DXB More than 2 years

A great flight with a great airline!

This was actually a real revelation! I was surprised by how disciplined the cabin crew were and by that hierarchy they have in their team. What a...

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Economy CMN - DXB More than 2 years 40 reactions 479 views

A nice plane but economy class was too crowded

Despite the size of the A380, the Emirates had set up the economy class to leave enough legroom. The individual screens were high quality and the...

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Economy CDG - DXB More than 3 years 6 reactions 534 views
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297 traveler reviews

Overall rating

3,95 / 5
3.95 stars over 5 - Based on 123 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,84 / 5
Comfort 4,01 / 5
Costumer service 3,99 / 5
Your opinion of security 4,36 / 5
Food 3,74 / 5
Management of luggage 4,08 / 5
Comfort 4,01 / 5
Detailed ratings »

Opinions about Emirates

Author Title Rating
A & E Perfect flight to start and end a perfect trip 5/5
Demflyer Nice plane, bad food, poor service 3/5
Opinions about Emirates

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298 travelers pictures

Discover your next flight in pictures

  • vol FRA escale à DXB - MLE, 1er tronçon
  • Flight pictures #2
  • Flight pictures #3
  • Le siège en mode lit
  • fauteuil business sur le nice/dubai...
  • Approche de CHC.
  • Flight pictures #7
  • Flight pictures #8
  • Flight pictures #9
  • Siège et minibar
  • Arrivee sous la pluie de notre Boeing 777
  • Mode lit
  • Flight pictures #13
  • Flight pictures #14
  • Flight pictures #15
  • Coucher de soleil nuageux !
  • Flight pictures #17
  • Flight pictures #18
  • Ipad personnel pour régler la position du siège et plein d'autres choses
  • peu d'espace mais c'est pour cela que je choisis un siège couloir
  • 777-300ER à Stockholm-Arlanda
  • entrée du diner
  • In Flight View
  • Flight pictures #24
  • Arrivée FRA
  • Je mesure 1m75 (bon, rien d'exceptionnel, je sais) et je peux étier mes jambes sous le siège de...
  • Le siège (9K)
  • Le seul point négatif sur le vol quand il est plein c'est ne pas pouvoir dormir correctement ,cela...
  • 50 shades of blue.
  • Dessert joli mais fade
  • En arrivant à Dubaï au milieu des A380
  • Taiwan !
  • Flight pictures #33
  • ...et le dîner !
  • Flight pictures #35
  • Flight pictures #36
  • Coucher du soleil.
  • Vue depuis le siège 9K, classe Affaires
  • Flight pictures #39
  • Extrait du répertoire rock. Du très bon !
  • À la vôtre!
  • Sélection de mets du salon à CDG 2C
  • Ambiance First
  • Flight pictures #44
  • Les jambes ok.
  • Flight pictures #46
  • Flight pictures #47
  • Flight pictures #48
  • Flight pictures #49
  • Flight pictures #50
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5 contacts

Find the best way to contact your airline.

Sales  France

235, Cours Lafayette
3ème étage
69006 Lyon
Phone: +33 (0)1 57 32 49 99

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Updated on 26 November 2014 | Report a problem

Sales  France

Aéroport de Nice Côte d'Azur
Terminal 1
06281 Nice Cedex 3
Phone: +33 (0)1 57 32 49 99

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Updated on 26 November 2014 | Report a problem

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