Yesterday we boarded an Aer Lingus flight and were told that there were no places available for my husband and me to sit together, even though we booked our tickets together. They said we should have pre selected our seats online. Now the only option we had was to pay 55 euros per person extra.
We've NEVER seen this situation. We were not warned that if we didn't select our seats online we might not be sitting together. Even with the cheapest budget airlines we always got seats together.
After we paid, and boarded the plane, we saw there were actually many seats available where we could sit together. (see picture)
We will never ever use this airline again. I think it's outrageous how they treat their customers.
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