We were told by the cabin crew that our both cabin bags will go with the luggage. We had no other bags with us and we asked to give one cabin bag and to keep one cabin bag with the medication for my husband and the apple tablet. We observed the other passengers they have their cabin bags. We were told that by the cabin Superviser Ciara that if you not give your bags YOU ARE NOT FLYING on the EI609 flight. We accepted to give both cabin bags but anyway we were not allowed to fly. The cabin crew treat us like no humans and called the airport police for us. We were forced to stay one night in Amsterdam and buy new tickets with Ryanair which cost us 550 Euro. We were sick and late for work in Dublin( working in private hospital as Clinical Coordinator in operation theatre).
The Aerlingus ground Superviser in Dublin apologise and told us that the behaviour of Cabin staff Ciara was unacceptable and she could not see any reasons that we were not accepted on board.
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