Cabin crew very rude and did not accept me and my husband on board for no reasons

Review of elilyagutsal about the flight Aer Lingus between Amsterdam and Dublin on 15/06/2017 in Economy
elilyagutsal EI / EIN AMS / DUB

We were told by the cabin crew that our both cabin bags will go with the luggage. We had no other bags with us and we asked to give one cabin bag and to keep one cabin bag with the medication for my husband and the apple tablet. We observed the other passengers they have their cabin bags. We were told that by the cabin Superviser Ciara that if you not give your bags YOU ARE NOT FLYING on the EI609 flight. We accepted to give both cabin bags but anyway we were not allowed to fly. The cabin crew treat us like no humans and called the airport police for us. We were forced to stay one night in Amsterdam and buy new tickets with Ryanair which cost us 550 Euro. We were sick and late for work in Dublin( working in private hospital as Clinical Coordinator in operation theatre).
The Aerlingus ground Superviser in Dublin apologise and told us that the behaviour of Cabin staff Ciara was unacceptable and she could not see any reasons that we were not accepted on board.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By elilyagutsal, about Aer Lingus, , close to Dublin, Leinster, Ireland, via its tablet
Posted online by admin, on 29 June 2017, view original version
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