I hate writing reviews, but I am making this one exception because I have read so many horrible opinions about this carrier before the flight, that it almost spoiled my vacation, so I have to tell how good my experience with them was!
First of all-they didn't lose my luggage. That was my biggest scare. Everything was ok, bags not damaged, didn't go missing, service at the check in desk was very, very nice!!!
Second thing-service on board was also very nice, plane wasn't the newest, but it was clean, all seat covers looked freshly washed, there were meals during the flight, nice space between the seats so even my tall husband could stretch his legs :) The entertainment system was quite old and wasn't too much fun, but if you prepare yourself for that it is not a drama at all.
Pilots were very good, very gentle descending and landing, for the first time in my life my ears weren't hurting during the descent!!!
Probably one of the most important things was that we didn't have any delays.
I would definitely recommend this airline if you can get cheap tickets, maybe its is not perfect (plane is old-ish and the entertaining system is poor), but we paid 360e return trip to Cancun- I couldn't be happier and I would definitely fly with them again-especially for this price!
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