Pullmantur Air

28 reviews - - Updated 16 hours ago
EB / PLM
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28 traveler reviews

Overall rating

1,78 / 5
1.78 stars over 5 - Based on 18 customers reviews
5 stars
6%
4
6%
3
11%
2
17%
1
61%

Ranking

100

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Ratings summary

Value (price + quality) 1,83 / 5
Comfort 2 / 5
Costumer service 1,78 / 5
Your opinion of security 2 / 5
Food 1,89 / 5
Management of luggage 2,5 / 5
Comfort 2 / 5
Detailed ratings »

Opinions about Pullmantur Air

Author Title Rating
Tallinn A bad memory 1/5
chaleanthite Great quality for price! 5/5
Opinions about Pullmantur Air

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A bad memory



First of all, we were supposed to travel with Corsair.
When we arrived at the counter, they told us that that wouldn't actually be possible since the Corsair plane had broken down so the company had subcontracted with Pullmantur air.

When we got on the plane it had a very unpleasant smell.

The flight attendants were not welcoming and didn't even speak French (the flight crew is Spanish).

The worst was that the plane leaked! There was water running between the luggage compartments . . . gross! The plane's climate control also seemed to be defective.

Finally the flight attendants provided minimal service: a glass of water and a meal, no service after that

To top everything off the electronic system kept breaking down so we didn't have screens to watch movies or anything else.

This is an airline to avoid.

Read more about « A bad memory »
Economy ORY - MRU 03/2015 9 reactions 217 views
Tallinn

The flight attendants need to take a course in manners



Reservations were in luxury class, which had extras of course, but they were in name only. There was no screen, the seat was uncomfortable and there...

Read more about « The flight attendants need... »
Economy plus ORY - SDQ 02/2015 1 reactions 168 views
mudaro

Great quality for price!



I hate writing reviews, but I am making this one exception because I have read so many horrible opinions about this carrier before the flight, that...

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Economy MAD - CUN 01/2015 4 reactions 46 views
chaleanthite

Pleasant flight



Having read the reviews on your site, I was uneasy.

I have horrifying memories of trips with Xl to the Dominican Republic.

It's true that the plane had obviously logged a lot of flight hours. I felt a little like I was reliving a flight from the late 80s, but there was more space on board than on some current flights.

The crew, although they still didn't speak French, was friendly. The salt-free meal that I ordered was good.

I wasn't looking to watch television, but I could sleep. I would gladly take a trip on this airline again.

Read more about « Pleasant flight »
Economy SDQ - ORY 01/2015 3 reactions 339 views
datho88

An airline to avoid



This trip was 10 hours long and comfort was nonexistent. The seats were too narrow. My tray table was broken, and so were the tables of the people next to me. I had to put my dinner on my knees. Headsets for the television cost 3 euros. The meal was terrible.

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Economy ORY - STD 12/2014 3 reactions 90 views
chri

Completely unacceptable! Never ever again!



I'd rather pay more than go through the experience of flying with Pullmantur again!
On this ten-hour flight there was no legroom and no blanket; glasses of water had to be paid for; there was no TV; the food was disgusting; and the cabin crew did not take care of the passengers!

I'd read a lot of bad reviews of this airline. I thought people were exaggerating... but not at all!

It's disgraceful to pay 900 euros for a Madrid-Cancún flight lasting ten hours and then have to pay for a glass of water. Next time I'll pay more... for better in-flight service, and to be treated properly by the cabin crew.

When we were experiencing turbulence, they were practically insulting towards us: the cabin crew are not trained to deal with people who start to panic during a flight!
A low-cost airline for flights of this length... never again!
1/10, and that's to avoid a mark of zero!

Read more about « Completely unacceptable... »
Economy MAD - CUN More than 2 years 12 reactions 624 views
morgane83

An airline to avoid



Small amount of legroom, screens not working, headphones not working, and to top it all, the glasses of water... had to be paid for! I have only one word for it: disgraceful! I will never travel with this airline again.

But if only that had been all... the cabin crew were very unpleasant, especially with those people who were scared of flying: no words of comfort, no help in trying to overcome the fear.

So, one to avoid!

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Economy CDG - CUN More than 2 years 10 reactions 207 views
Gwenita

Nightmare



Don't fly with Pullmantur Air ! There's a reason why it is probably one of the cheapest options. I flew to Cancun from Madrid with Pullmantur Air...

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Economy MAD - CUN More than 2 years 2 reactions 63 views
Maria Tammy

Unacceptable and unsafe



A one-hour delay on departure and a problem with a door and an evacuation slide that was deployed by a flight attendant. We had to wait for over an...

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Economy LRM - ORY More than 2 years 6 reactions 265 views
johnjohn

Excellent private scheduled airline



Twelve sleeper seats at the front of the plane on the upper deck. The cabin crew were very nice. We could use iPads for the duration of the flight...

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Business MAD - CUN More than 3 years 38 reactions 967 views
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Updated on 28 November 2014 | Report a problem