Pullmantur Air

28 reviews - - Updated on 25 March 2018

A bad memory

First of all, we were supposed to travel with Corsair.
When we arrived at the counter, they told us that that wouldn't actually be possible since the Corsair plane had broken down so the company had subcontracted with Pullmantur air.

When we got on the plane it had a very unpleasant smell.

The flight attendants were not welcoming and didn't even speak French (the flight crew is Spanish).

The worst was that the plane leaked! There was water running between the luggage compartments . . . gross! The plane's climate control also seemed to be defective.

Finally the flight attendants provided minimal service: a glass of water and a meal, no service after that

To top everything off the electronic system kept breaking down so we didn't have screens to watch movies or anything else.

This is an airline to avoid.

Read more about « A bad memory »
Economy ORY - MRU More than 3 years 10 reactions 217 views

The flight attendants need to take a course in manners

Reservations were in luxury class, which had extras of course, but they were in name only. There was no screen, the seat was uncomfortable and there...

Read more about « The flight attendants need... »
Economy plus ORY - SDQ More than 3 years 1 reactions 168 views

Great quality for price!

I hate writing reviews, but I am making this one exception because I have read so many horrible opinions about this carrier before the flight, that...

Read more about « Great quality for price! »
Economy MAD - CUN More than 3 years 5 reactions 46 views

Pleasant flight

Having read the reviews on your site, I was uneasy.

I have horrifying memories of trips with Xl to the Dominican Republic.

It's true that the plane had obviously logged a lot of flight hours. I felt a little like I was reliving a flight from the late 80s, but there was more space on board than on some current flights.

The crew, although they still didn't speak French, was friendly. The salt-free meal that I ordered was good.

I wasn't looking to watch television, but I could sleep. I would gladly take a trip on this airline again.

Read more about « Pleasant flight »
Economy SDQ - ORY More than 3 years 3 reactions 339 views

An airline to avoid

This trip was 10 hours long and comfort was nonexistent. The seats were too narrow. My tray table was broken, and so were the tables of the people next to me. I had to put my dinner on my knees. Headsets for the television cost 3 euros. The meal was terrible.

Read more about « An airline to avoid »
Economy ORY - STD More than 3 years 3 reactions 90 views

Completely unacceptable! Never ever again!

I'd rather pay more than go through the experience of flying with Pullmantur again!
On this ten-hour flight there was no legroom and no blanket; glasses of water had to be paid for; there was no TV; the food was disgusting; and the cabin crew did not take care of the passengers!

I'd read a lot of bad reviews of this airline. I thought people were exaggerating... but not at all!

It's disgraceful to pay 900 euros for a Madrid-Cancún flight lasting ten hours and then have to pay for a glass of water. Next time I'll pay more... for better in-flight service, and to be treated properly by the cabin crew.

When we were experiencing turbulence, they were practically insulting towards us: the cabin crew are not trained to deal with people who start to panic during a flight!
A low-cost airline for flights of this length... never again!
1/10, and that's to avoid a mark of zero!

Read more about « Completely unacceptable... »
Economy MAD - CUN More than 3 years 12 reactions 624 views

An airline to avoid

Small amount of legroom, screens not working, headphones not working, and to top it all, the glasses of water... had to be paid for! I have only one word for it: disgraceful! I will never travel with this airline again.

But if only that had been all... the cabin crew were very unpleasant, especially with those people who were scared of flying: no words of comfort, no help in trying to overcome the fear.

So, one to avoid!

Read more about « An airline to avoid »
Economy CDG - CUN More than 3 years 10 reactions 207 views


Don't fly with Pullmantur Air ! There's a reason why it is probably one of the cheapest options. I flew to Cancun from Madrid with Pullmantur Air...

Read more about « Nightmare »
Economy MAD - CUN More than 3 years 2 reactions 63 views
Maria Tammy

Unacceptable and unsafe

A one-hour delay on departure and a problem with a door and an evacuation slide that was deployed by a flight attendant. We had to wait for over an...

Read more about « Unacceptable and unsafe »
Economy LRM - ORY More than 3 years 6 reactions 265 views

Excellent private scheduled airline

Twelve sleeper seats at the front of the plane on the upper deck. The cabin crew were very nice. We could use iPads for the duration of the flight...

Read more about « Excellent private scheduled... »
Business MAD - CUN More than 3 years 38 reactions 967 views
Tag J.
Write your review

28 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 2 / 5
Comfort 1 / 5
Costumer service 1 / 5
Your opinion of security 1 / 5
Food 2 / 5
Management of luggage 3 / 5
Comfort 1 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

3 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Siège couchette

1 contacts

Find the best way to contact your airline.



Sales  Spain

Phone: 902 300 747
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 0 negativ votes
Updated on 28 November 2014 | Report a problem