Quite disappointed

Review of Flighttest about the flight Norwegian Air Shuttle DY1603 between Geneva and Oslo on 19/07/2015 in Economy
Flighttest DY / NAX GVA / OSL
Note: This review is about an experience that happened more than 3 years ago.

Hello, everyone. Here I am with a new review, this time of Nowegian Air Shuttle.

This was my first flight on Norwegian so I had no positive or negative expectations. I ended up thinking it was great.

Departure from GVA was around 8:40 pm with beautiful weather and a smooth takeoff during the sunset. Norwegian's 738s have wifi. However, on my 2 flights (GVA-OSL/OSL-GVA) the wifi didn't work, and of course it didn't work on the first part of the flight either (45 minutes).

I found the temperature a little chilly, but that's a personal preference. There was not a lot of service during the flight and the flight crew was average, which is no say friendly but not anything extraordinary (not super attentive, etc.). At the same time, it's a low-cost airline so you expect less.

We received 1 bottle of water and that was it, otherwise you had to pay for things. The prices were a little high but again that's the difference on a low-cost flight.

Smooth landing in Oslo, which has a nice airport by the way, during the night.

I hope that this review will be helpful and I recommend this airline if you have a rather small budget and don't require exceptional service. It's a great airline.

See you soon for a new flight.

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
4 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
3 / 5
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By Flighttest, about Norwegian Air Shuttle, , close to Switzerland, via its phone
Posted online by HappyFlight, on 8 September 2015
This review has been read 632 times
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One comment RSS Comments

francais replied Translate

Le personnel de cette compagnie est agressif. J'ai eut une altercation a l'embarquement avec menace de faire intervenir la sécurité pour m'obliger a payer un supplément baguage. Du racket en somme. Je vous déconseille cette compagnie. D'ailleurs; il suffit de consulter d'autres sites pour voir qu'il y a beaucoup d'avis très négatifs.

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