An excellent flight and a competitive price

Review of timo'tee about the flight Norwegian Air Shuttle DY1477 between Paris Orly and Bergen on 22/05/2015 in Economy
timo'tee DY / NAX ORY / BGO
Note: This review is about an experience that happened more than 3 years ago.

Norwegian is a low-cost airline, but the quality of service is nevertheless equal to that of a national company, or even better.

Check-in at Orly was a little long since it was done at only 3 windows. On the other hand it went very fast in Bergen.

But let's return to the heart of the matter: the planes were recent, and we had a plane fresh from the factory with ambient lighting and "Sky Interior" seats, which gave you a large amount of legroom and were really comfortable.

We had free wifi that gave us access to a flight tracker as well as the entertainment system. A real plus compared to other airlines.

The airline offered some snacks for sale at Norwegian prices (which is to say, somewhat expensive for us) but which tasted good.

We took off with a delay, but it wasn't the company's fault (the runways at Orly were full) and in the end we arrived in Bergen 30 minutes late. On the return flight the punctuality was perfect.

The takeoffs and landings were very well managed by the crew despite the difficult conditions at Bergen on the departure flight (rain + strong crosswinds).

Overall I strongly recommend this airline, which is considered "low cost," due to the competitive prices and the quality of service is excellent.

Overall rating
5 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
5 / 5
On board
5 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
4 / 5
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By timo'tee, about Norwegian Air Shuttle, , close to Longpont-sur-Orge, Île-de-France, France
Posted online by HappyFlight, on 28 May 2015
This review has been read 146 times
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This review is also available in French.

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AirNapoleon replied Translate

Les nouvelles compagnies créent et innovent, les anciennes s'accrochent à leur créneaux et vieilles procédures. Je ne crois pas qu'il y ait encore cette distinction des low costs et des compagnies nationales, mais plutôt celle des compagnies qui vont de l'avant, comme Norwegian, et d'autres qui dépérissent. Et si on le disaient comme ça, beaucoup de passagers qui se contentent de peu sur des vols de vielles compagnies en déclin viendraieny profiter des services innovants que proposent les "low costs" dont ils ont à tort peur...

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