Easyjet Switzerland

103 reviews - - Updated 5 hours ago
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103 traveler reviews

Overall rating

3,67 / 5
3.67 stars over 5 - Based on 15 customers reviews
5 stars




Ratings summary

Value (price + quality) 4,13 / 5
Comfort 3,13 / 5
Costumer service 3,8 / 5
Your opinion of security 4,33 / 5
Food 2,5 / 5
Management of luggage 3,77 / 5
Comfort 3,13 / 5
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Short and pleasant flight

The seat was comfortable. There was no entertainment, but as it was a low-cost company with a cheap ticket, it was fully OK. There were different snacks proposed, but as they were expansive, I did not buy them. The crew was friendly and the pilot gave some information on the flight. Take off and landing without problem and without delay. The only negative point is the lack of information about the gate (French sector) at the Airport of Geneva. I had to ask extra to find the correct entrance. Otherwise, I cannot complain.

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Economy GVA - BOD More than 3 years 1 reactions

The ideal for short and medium-haul flights

Arrival at the airport: We arrived from Minneapolis the day before and spent the night at the Amsterdam airport's Ibis hotel. It is really...

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Economy AMS - MLH More than 3 years 34 reactions 80 views

Very disappointed!

Departure was scheduled from Alicante at 8:30 pm, with arrival at Geneva scheduled for 10:20 pm.
That was the scheduled journey, but what happened was entirely different!

We took off at 11:50 pm then landed in Lyon. Then we took the bus to Geneva. Result: arrived at 4:15 am. There were no more taxis at the airport and no buses! A nightmare!

There was nothing displayed on the display boards and we now can't get a refund, because as far as they're concerned, the moment you arrive at your destination their work is over.

I find that absolutely unacceptable! We lost more than six hours on the journey and there has been no goodwill gesture. I do not recommend this airline but rather Swisscomm instead, who at least refund your ticket! This airline is a rip off!

Of course, I wouldn't feel like this if it had only happened once, but there was also a London-Geneva flight that was delayed by two hours, and with no ground staff there to receive us when we arrived at the destination! It really is the absolute limit!

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Economy ALC - GVA More than 3 years 4 reactions 30 views

[FULL FLIGHT] Another great flight

[SHORT INTRODUCTION] Again, EasyJet crew is very correct and polite. The weather was fine. We left on time and arrived on time. [SEATS] Seats are...

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Economy ALC - GVA More than 3 years 5 reactions 10 views

Geneva-Bastia flight with EasyJet

Takeoff was scheduled for 9:35 am on 8/2/2014. We took off at 9:35 on the dot and arrived in Bastia 10 minutes early. The plane was a clean Airbus...

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Economy GVA - BIA More than 3 years 3 reactions 2 views

[FULL FLIGHT] Very good experience with easyJet

[SHORT INTRODUCTION] We had an unregistered bag, but the agent we put it in the cargo hold for free. Very nice. The weather was fine and the crew...

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Economy GVA - ALC More than 3 years 3 reactions 10 views

A nightmare return flight

Despite a departure flight that went very well, following a technical problem, our plane had a 5 hour and 45 minute delay, which meant we arrived at 10:00 pm instead of 4:15 pm. In short, we had a very long wait at the Geneva airport. The plane had had a technical problem so we were waiting for a replacement plane. The flight crew spoke only English, which made it difficult to communicate.

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Economy GVA - NTE More than 3 years 3 reactions 6 views

Pretty decent

The seats, the take-off, the magazines, the landing, the in-flight information, the cabin crew and the price were all fine. I have no complaints at...

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Economy NCE - MLH More than 3 years 8 reactions 25 views

Meh, just really meh

easyJet markets itself as being the most punctual airline, but not this time. They made us wait 30 minutes because the Boss (or the little boss) in Geneva had a fit over a piece of luggage was 0.08 in. too big.

So then came the boredom, the reprimands etc. Accusing passengers of cheating on a commercial flight, I won't tell you what the other passengers thought. Then there was the delay. The food wasn't fresh. Low cost = low quality. This was the second time I've taken off from Geneva on Easy but the saying "third time's the charm" doesn't apply here. The layout of the plane was good. There was in-flight information. Thank you for telling everyone that it was because of a passenger who "cheated" that the plane was late.

They weren't friendly, they weren't helpful and above all they had no business sense. In short, this was a pathetic experience. Please explain to me why a piece of luggage that can be folded to fit into the luggage compartment isn't valid once it's folded.

I won't be making a 3rd Geneva - Bordeaux flight with them!

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Economy GVA - BOD More than 3 years 3 reactions 29 views

102 travelers pictures

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