The ideal for short and medium-haul flights

Review of HappyFlight about the flight Easyjet Switzerland between Amsterdam and Bale Mulhouse on 31/10/2014 in Economy
HappyFlight DS / EZS AMS / MLH
Note: This review is about an experience that happened more than 3 years ago.

Arrival at the airport: We arrived from Minneapolis the day before and spent the night at the Amsterdam airport's Ibis hotel. It is really remarkable for a hotel of this category; it was a good plan.

The next morning, we went to the airport on the hotel's shuttle bus (15 minutes).

Check-in: When we reached the single check-in counter, we were only two on the "Speedy Boarding" queue. The agent gave us priority treatment and had a very big smile. The three bags were checked. There was a typo on the name on the ticket that was corrected immediately and at no charge.

The departure lounge: Once past security (body scanner), there were some stores and restaurants. Remember, once in the hallway to reach the boarding area, there are no more restrooms and only vending machines.

Since we arrived a little early, the agents validated our tickets directly, without making us wait.

Boarding: Boarding began after a short delay. Being "Speedy Boarding," we could go first, which is always nice. We were welcomed aboard by a dynamic and motivated crew.

Our seats: Luckily, the plane was not full and we were able to use three seats at the emergency exits. It was adequately comfortable. The only negative aspect was at the shoulders - it was a bit tight. The glass of the windows was not very clean.

Cleanliness (except windows): No complaints, very good.

Meals: During this flight, we did not consume anything.

Security: The cabin crew did a very good job.
Security briefings and demonstrations were conducted seriously.
Checks before take-off were taken seriously. The flight attendant in charge of my area took his time at each row to check if everything was fine. Really thorough, well done.

The crew: The EasyJet cabin crew is proof that you can fly with a low-cost airline and be happy. They were motivated, cheerful, friendly. Very good!
Special mention to Yannick, who was great.

The luggage arrived in 20 minutes

Overall rating
4 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Was this review helpful?
By HappyFlight, about Easyjet Switzerland, , close to Strasbourg, Alsace, France
Posted online by HappyFlight, on 21 November 2014
This review has been read 80 times
Flag this review
This review is also available in French.

Are you a representative of Easyjet Switzerland and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Dans le bus direction le terminal
  • Direction la porte, on est seul
  • Petit écran pour indiquer les portes
  • On y est presque
  • Avion de Surinam Airways
  • Départ d'un A380 d'Emirates
  • Flight pictures #7
  • La salle d'embarquement d'Easy Jet
  • Arrivée d'un avion de Garuda (je crois)
  • L'avion de Surinal
  • Garuda Indonesia
  • Arrivée de l'appareil
  • Roulage (désolé pour le voile blanc)
  • Au roulage
  • Au roulage
  • Safety card
  • Safety card
  • Petite pub
  • Espace convenable aux sorties de secours
  • Les magazines
  • En vol
  • En descente
  • En descente
  • En descente
  • A l'aéroport de BSL
  • A l'aéroport de BSL

3 comments RSS Comments

A-PAU replied Translate

Bonjour, c'est vrai que l'ibis d'Amsterdam shipol est particulier avec ses nombreux restaurants et boutiques! On s'y attend pas mais il est super pratique pour visiter Amsterdam avec navette hôtel plus train vers Centraal station.

Si vous voulez remercier en particulier un membre d'équipage easyJet a créé EasyJet Spirit Awards, un espèce de prix du meilleur employé si j'ai bien compris...

Add a comment

Read Easyjet Switzerland reviews