Rundown Airplane.

Review of Punta about the flight Condor (Thomas Cook) between Punta Cana and Frankfurt on 04/04/2016 in Economy
Punta DE / CFG PUJ / FRA

My 1st time with this airline and frankly the type of plane was deplorable for a long flight like ours (10 hours).

I’m petite (5’2”) and I had no legroom. You had to be flexible to get out of the seat. Not to mention the other things such as no TVs on the seats, unpleasant flight attendants, just one bathroom and a lot of turbulence (since the plane was so small). In short, a really unpleasant flight because my legs hurt and it was impossible to move on the seats.

I think it’s too bad to use this kind of plane for such a long distance. For once, I was happy to land even though I love flying.

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
1 / 5
Costumer service
2 / 5
Your opinion of security
1 / 5
Food
2 / 5
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By Punta, about Condor (Thomas Cook), , via its tablet
Posted online by Nicolas, on 11 April 2016
This review has been read 2 times
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This review is also available in French.

Condor (Thomas Cook)

Condor (Thomas Cook) replied

on 16 August 2016

Bonjour,

L'avion que vous avez pris n'est pas un vol Condor mais probablement un avion opéré par HiFly qui est une compagnie charter où Condor appose son code. En effet, nous avons 14 avions de type Boeing 767-300 pour les long-courriers et tous sont équipés d'écran à bord.
En espérant vous revoir sur nos lignes pour un futur voyage dans nos avions fraichement rénovés (2014).

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