8-9 hour flight with my son at the other end of the plane

Review of Grouch about the flight Condor (Thomas Cook) between Frankfurt and Punta Cana on 22/10/2014 in Economy
Grouch DE / CFG FRA / PUJ
Note: This review is about an experience that happened more than 2 years ago.

This was a flight where I asked the airport, and the flight attendants, to be seated next to my son.

I got mean responses in German on the plane.
My son, who was at the other end of the plane, came to see me. He barely sat down on an armrest, which was empty, when the remarks began.

I felt attacked and I was able to respond in English, saying that I'd paid for an adult seat for my son. I had to spend the 8- 9-hour flight without my thirteen-year-old son.

They didn't even make an announcement asking if anyone wanted to change seats.

For my part, I kept requesting they change places starting at the airport, and they kept telling me they would do it later.

What's more, you had to pay for headphones and movies. 0 entertainment. Under these conditions, I could see a little of my neighbor's screen, and she was passing the time watching someone stuff their face.

I arrived in Punta Cana very stressed out.

Thank you for an inflexible international flight.

What's more, showing up at the right time at the Frankfurt airport during the layover was a fiasco. There was a huge crowd at the 2 windows where you had to present your papers, with everyone crowded around, for every destination and we almost missed the plane.

As a result, I didn't take a photo of this sad departure.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
On board
Costumer service
1 / 5
Your opinion of security
1 / 5

Flight pictures

Enfin bientôt la libération.
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By Grouch, about Condor (Thomas Cook), , close to Colmar, Alsace, France, via its phone
Posted online by HappyFlight, on 25 May 2015
This review has been read 262 times
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This review is also available in French.

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