This was my fourth long-distance flight with this airline and I am still very satisfied. The plane was a very clean Boeing 777. Nothing to complain about, you feel very safe.
Cathay’s business class is a real joy. An ergonomic seat with two meters of legroom for you to stretch out, a comfortable blanket, and a large screen in-flight entertainment system with many options (very few in French, though – if you’re Anglophone you’ll have more options). Add to that plenty of storage space and sockets (including a USB socket) and a nice distance from neighboring passengers, and you have a very pleasant flight, even if it lasts 13 hours. The food was abundant, good, and well presented. If you want a snack, all you have to do is ask. Very nice flight information in English and Chinese.
As for the crew, they were efficient, punctual, smiling, and very polite, whether at the check-in counter, at boarding, or inside the plane. Nothing to complain about the luggage – they arrived well at every time.
In brief: a perfect experience, living up to this airline's 5 stars.
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