Excellent service; this airline lives up to its reputation

Review of fabien1309 about the flight Cathay Pacific CX261 between Hong Kong and Paris Charles De Gaulle on 01/03/2014 in Business
fabien1309 CX / CPA HKG / CDG
Note: This review is about an experience that happened more than 2 years ago.

This was my fourth long-distance flight with this airline and I am still very satisfied. The plane was a very clean Boeing 777. Nothing to complain about, you feel very safe.

Cathay’s business class is a real joy. An ergonomic seat with two meters of legroom for you to stretch out, a comfortable blanket, and a large screen in-flight entertainment system with many options (very few in French, though – if you’re Anglophone you’ll have more options). Add to that plenty of storage space and sockets (including a USB socket) and a nice distance from neighboring passengers, and you have a very pleasant flight, even if it lasts 13 hours. The food was abundant, good, and well presented. If you want a snack, all you have to do is ask. Very nice flight information in English and Chinese.

As for the crew, they were efficient, punctual, smiling, and very polite, whether at the check-in counter, at boarding, or inside the plane. Nothing to complain about the luggage – they arrived well at every time.

In brief: a perfect experience, living up to this airline's 5 stars.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
5 / 5

Flight pictures

Share!
Was this review helpful?
5
0
By fabien1309, about Cathay Pacific, , close to France
Posted online by HappyFlight, on 10 March 2014
This review has been read 379 times
Flag this review
This review is also available in French.

Are you a representative of Cathay Pacific and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Cathay Pacific reviews