We left after a nine-hour delay. There were no excuses on the part of the company.
On board the flight attendants were not friendly at all; we didn't get a smile from them during the entire 12 hours of the flight.
The plane took off at 8:30 pm and at 10:30 pm the plane was completely dark. The personal lights and the headphones for listening to music didn't work, and there was no movie to watch. The flight attendants had gone to bed by this time so you couldn't even ask for a glass of water. In short, an interminable flight. I've traveled quite a lot and this airline is one to avoid since apparently they often have delays and if you have a connecting flight you have a 9 our of 10 change of missing it.
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