An excellent airline (before its merger with United)

Review of Magtravel about the flight Continental Airlines between Brussels and New York Ny/Newark Inl on 22/03/2012 in Economy
Magtravel CO / COA BRU / EWR
Note: This review is about an experience that happened more than 3 years ago.

An excellent airline (before its merger with United).
Above all, the customer service is among the best: we were able to reserve our seats by telephone and they followed our request, unlike on the return flight where we made a reservation with United.
The contact was easy and friendly.
The window seat was comfortable, the bathrooms were clean and the meal they served was pretty good.
The flight crew was good, helpful, cheerful and attentive.
They gave the security instructions on screens (subtitled) + a demonstration by the stewardesses (cheerful).
Smooth landing and a perfect flight.

General
Overall rating
4.5 / 5
On board
Comfort
4 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
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By Magtravel, about Continental Airlines,
Posted online by Florian de What The Flight, on 2 April 2012
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This review is also available in French.

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