Air China

85 reviews - - Updated 12 hours ago
CA / CCA
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85 traveler reviews

Overall rating

2,53 / 5
2.53 stars over 5 - Based on 17 customers reviews
5 stars
6%
4
12%
3
35%
2
24%
1
24%

Ranking

51

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Ratings summary

Value (price + quality) 3 / 5
Comfort 2,8 / 5
Costumer service 2,18 / 5
Your opinion of security 3,77 / 5
Food 2,67 / 5
Management of luggage 3,5 / 5
Comfort 2,8 / 5
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A perfect flight



I took this flight with my wife and the plane we flew on was a modern Boeing 777-300ER, which was both clean and inspired confidence from a safety...

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Economy CDG - PEK More than 3 years 3 reactions 409 views
vava37

A good quality/price ratio



The planes they offered us were well maintained A320s and A330-200s.
There was a strong feeling of safety and efficient communication, which I was able to test in on the return flight when the plane landed during a typhoon in Osaka, whose airport was located even closer to the ocean.

The main drawback remains the legroom, which was also on a seat that was a little out-of-date, as well as an individual television that was also showing its age.

However, the variety of programming offered, including recent movies, and choice in French, provided in English and Chinese, made you forget about the age of the hardware.

There were cameras placed in different parts of the aircraft, and the exterior was also accessible.

The meals were good and the staff was pleasant, accessible and bilingual.
The place settings they provided, which were a little small and flimsy, might have been improved.
This was a trip with some turbulence due to the weather, but still pleasant.

Beginning at, our departure, the airline avoided flying over sensitive regions such as Ukraine.

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Economy CDG - KIX More than 3 years 2 reactions 400 views
yeti

Good connection



Very comfortable flight. Perfect to combine some movies and a long sleep.
Food, and seat were good. IFE could have more movies, the choice is restricted and the headset was not working perfectly. I would take this flight again. "Chauffeur service" with BMW 5 series in Beijing was on time and reliable but at the airport no assistance to go through passport and security check. This service has to be improved. The 777 has a good seat installation with enough privacy.

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Business FRA - PEK More than 3 years 5 reactions 38 views
bouriquet45

Barcelona-Beijing



On Monday 19th May, I flew from Barcelona-El Prat Airport (Terminal 1) to Beijing Airport (Terminal 3), few weeks after from the inaugural flight between this two cities.
We take off at 11:30 a.m. and we landed one hour later (more or less) at Vienna Airport.
At 13:00 p.m., we take off from Vienna to Beijing and we landed at 06:00 a.m. the nest day.
The aircraft was an Airbus A330-300 of Air China.

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Economy BCN - PEK More than 3 years 6 reactions 24 views
barcelonaairways

Cheap, but good



The flight was on time and the airplane was clean, but the crew was unpleasant and the food was horrible.
In-flight entertainment consisted of an individual screen with many options. The space between the seats was very small.
Not very good for bigger people.
It’s impossible to choose your seat in advance if you buy your ticket from outside their website. No English version of the immigration card is given during the flight—it’s only available in Chinese.

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Economy CDG - KIX More than 3 years 1 reactions 587 views
greg44000

Convenient flight



Very comfortable flight. Perfect to combine some movies and a long sleep.
Food, service and seat were good. IFE could have more movies, the choice is restricted and the headset was not working perfectly. I would take this flight again. Chauffeur service with BMW 5 series in Beijing was on time and reliable but at the airport no assistance to go throught passport and security check. This service has to be improved.

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Business PEK - MUC More than 3 years 4 reactions 15 views
bouriquet45

Pleasantly surprised



I found this airline to be very pleasant, and that's after having read most of the comments here!
I was expecting the worst to some extent, but the four flights (CDG-Beijing then Beijing-Siem Reap, both ways) went very well.

Where the CDG-Beijing flight is concerned, I found the spacing of the seats made it more comfortable than with other airlines, though that may have been an illusion.
Nevertheless, the cabin crew were both competent and pleasant enough; the food wasn't terrible; and the entertainment was decent. Even though many of the films were in English or Chinese, a decent number of them were French versions (though subtitled in Chinese, of course).

In short: much better than expected, especially with the tickets being relatively good value (€600 for a two-way flight).

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Economy CDG - PEK More than 3 years 8 reactions 383 views
Pulco31

Pleasant



Check-in was quick and desk staff were pleasant and smiling. No problems with the baggage; mine was a little over the weight but got checked-in ok...

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Economy CDG - PVG More than 3 years 5 reactions 314 views
Alexis B.

All good for me!



A jaunt to Hong Kong with Air China, change of planes at Beijing, round trip. Everything went very well. Nothing to comment on except, perhaps, that they could place more emphasis on training the crew to a higher standard in English, and maybe a course at smiling school too. A minor gripe about the food... rice, or rice, or noodles! Contrary to what they claim, online check-in does not work. On the other hand, the on board films and leg space were good. In brief, I'll use Air China again every time they're the cheapest... yes, definitely!

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Economy PEK - CDG More than 3 years 4 reactions 523 views
Fab001

A very pleasant flight between Hong Kong and Beijing



29/12/12 A domestic flight which still lasted 3 hours and yes, China is huge ;) Late-afternoon flight from Beijing from Hong Kong on a B777...

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Economy HKG - PEK More than 3 years 14 reactions 706 views
Alex_Jez

132 travelers pictures

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