Rating of Air China

CA / CCA
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86 traveler reviews

Overall rating

2,56 / 5
2.56 stars over 5 - Based on 16 customers reviews
5 stars
6%
4
13%
3
38%
2
19%
1
25%

Ranking

45

Compare

Ratings summary

Value (price + quality) 3,06 / 5
Comfort 2,87 / 5
Costumer service 2,25 / 5
Your opinion of security 3,77 / 5
Food 2,73 / 5
Management of luggage 3,36 / 5
Comfort 2,87 / 5
Detailed ratings »
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Overall rating

#45 out of 66

2,56 stars over 5

Based on 16 customers reviews

5 stars
6%
4
13%
3
38%
2
19%
1
25%

Value (price + quality)

#31 out of 66

3,06 stars over 5

Based on 16 customers reviews

5 stars
19%
3 Reviews
4
31%
5
3
13%
2
2
13%
2
1
25%
4

Costumer service

service and travel kit provided by the airline

#52 out of 64

2,25 stars over 5

Based on 16 customers reviews

5 stars
13%
2 Reviews
4
6%
1
3
6%
1
2
44%
7
1
31%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

#38 out of 60

2,87 stars over 5

Based on 16 customers reviews

5 stars
6%
1 Reviews
4
25%
4
3
44%
7
2
13%
2
1
13%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#23 out of 57

3,77 stars over 5

Based on 14 customers reviews

5 stars
36%
5 Reviews
4
14%
2
3
36%
5
2
7%
1
1
7%
1

Food

quality, quantity, number of meal...

#22 out of 51

2,73 stars over 5

Based on 15 customers reviews

5 stars
7%
1 Reviews
4
27%
4
3
27%
4
2
13%
2
1
27%
4

Management of luggage

lost or broken luggage, waiting time to get them...

#23 out of 54

3,36 stars over 5

Based on 14 customers reviews

5 stars
43%
6 Reviews
4
7%
1
3
21%
3
2
0%
0
1
29%
4

Check-in and boarding

waiting time, general organisation, service...

#30 out of 62

3 stars over 5

Based on 16 customers reviews

5 stars
31%
5 Reviews
4
6%
1
3
25%
4
2
6%
1
1
31%
5

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