Rating of Air China

CA / CCA
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86 traveler reviews

Overall rating

2,47 / 5
2.47 stars over 5 - Based on 17 customers reviews
5 stars
6%
4
12%
3
35%
2
18%
1
29%

Ranking

49

Compare

Ratings summary

Value (price + quality) 2,94 / 5
Comfort 2,87 / 5
Costumer service 2,18 / 5
Your opinion of security 3,77 / 5
Food 2,73 / 5
Management of luggage 3,36 / 5
Comfort 2,87 / 5
Detailed ratings »

Opinions about Air China

Author Title Rating
Anon123 A nightmare come true! Avoid, Avoid, Avoid! 1/5
Opinions about Air China
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Overall rating

#49 out of 69

2,47 stars over 5

Based on 17 customers reviews

5 stars
6%
4
12%
3
35%
2
18%
1
29%

Value (price + quality)

#39 out of 69

2,94 stars over 5

Based on 17 customers reviews

5 stars
18%
3 Reviews
4
29%
5
3
12%
2
2
12%
2
1
29%
5

Costumer service

service and travel kit provided by the airline

#56 out of 67

2,18 stars over 5

Based on 17 customers reviews

5 stars
12%
2 Reviews
4
6%
1
3
6%
1
2
41%
7
1
35%
6

Comfort

seat, personal space, noise, cleanliness of aircraft...

#43 out of 66

2,87 stars over 5

Based on 16 customers reviews

5 stars
6%
1 Reviews
4
25%
4
3
44%
7
2
13%
2
1
13%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#28 out of 66

3,77 stars over 5

Based on 14 customers reviews

5 stars
36%
5 Reviews
4
14%
2
3
36%
5
2
7%
1
1
7%
1

Food

quality, quantity, number of meal...

#26 out of 56

2,73 stars over 5

Based on 15 customers reviews

5 stars
7%
1 Reviews
4
27%
4
3
27%
4
2
13%
2
1
27%
4

Management of luggage

lost or broken luggage, waiting time to get them...

#29 out of 58

3,36 stars over 5

Based on 14 customers reviews

5 stars
43%
6 Reviews
4
7%
1
3
21%
3
2
0%
0
1
29%
4

Check-in and boarding

waiting time, general organisation, service...

#38 out of 65

2,88 stars over 5

Based on 17 customers reviews

5 stars
29%
5 Reviews
4
6%
1
3
24%
4
2
6%
1
1
35%
6

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