Low cost airline, low cost service

Review of Calme101 about the flight CanJet Airlines C6990 between Montreal Trudeau and Cancun on 30/06/2013 in Economy
Calme101 C6 / CJA YUL / CUN
Note: This review is about an experience that happened more than 3 years ago.

The flight took place without too much turbulence, departed on time and arrived on time. Very little leg room, my five feet and 10 inches and more would have my knees at my forehead. But given the price of the tickets, you have to expect that the plane would have many rows of seats to make the flight profitable. Take out luggage insurance, because my suitcase was completely destroyed, and I had no recourse against CanJet since the airline has a strict policy concerning damaged luggage. The employees at the airport rather made declarations to confirm this to me by showing me the CanJet policies. The cabin crew on the outbound flight didn't seem too happy to be there, polite but without smiles. On the other hand, on the return, it was better. I can't comment on the food because I didn't eat. The other passengers seemed to like it.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
2 / 5
Your opinion of security
4 / 5
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By Calme101, about CanJet Airlines, , close to Saint-eustache, Québec, Canada, via its tablet
Posted online by Florian de What The Flight, on 9 July 2013
This review has been read 90 times
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This review is also available in French.

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