Beware of booking scam!

Review of C.K about the flight Blue Panorama Airlines between Tirana and Genes on 30/12/2018 in Economy
C.K BV / BPA TIA / GOA

Upon checkin we were made to pay 120 EUR because when we booked we hadn't entered our middle names. The charge for this was 60 EUR each!!! Just because they had to print us another ticket. We had no choice but to pay or we could not fly... This cost almost as much as the original flight . I have worked in the airline industry for years and I know that this charge is completely unfounded and is the only airline I have ever heard of doing this. It is 100% a total and utter scam and I am disgusted.

So "if" you book with Blue Panorama MAKE SURE YOU ENTER YOUR MIDDLE NAME.

Furthermore the plane diverted after one of the most scary "almost landing's" due to wind, which is understandable, sure. But again, I have worked as a flight attendant for years and I've never encountered such a terrifying flight experience. The acceleration seemed highly sporadic even when the plane wasn't in bad weather. Just coming into land in Milano was scary despite perfect weather. I was so relieved to finally get off the plane.

There was no direction to get to the bus which was then supposed to take us to Genoa. We ended up staying in Milan and paying even more for accomodation and further travel expenses.

Needless to say I would not recommend flying with Blue Panorama and never will again.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
2 / 5
Food
1 / 5
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By C.K, about Blue Panorama Airlines,
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