Perfect

Review of FRELI about the flight Air Baltic between Moscow Sheremetye and Paris Charles De Gaulle on 18/11/2013 in Economy
FRELI BT / BTI SVO / CDG
Note: This review is about an experience that happened more than 3 years ago.

Despite all the bad things that you can read about Air Baltic, I am particularly very happy with this airline. On one hand, the prices are very, very nice. Some travelers complain about “surprises” when checking in at the airport and the additional charges for checked luggage. From the moment you consult the Air Baltic website, everything is clearly specified. Online check-in with no extra charges. As for checked baggage, Air Baltic is very clear on this subject: a ticket gives you the right to one 8 kg carry-on. For a supplementary checked bag, you have to buy according to the established prices and there are no surprises if you do it online. Of course, if you don’t follow the online procedure to check in and buy the right to check your luggage, at the airport you have to pay extra charges. But, I repeat, this is no surprise – Air Baltic informs you of this. Only the travelers who haven’t seen it risk a bad surprise at the airport. As for me, I have traveled four times with Air Baltic and my wife, three, and I have never had a bad surprise. I would add that for one of my trips I bought an extra service online (dog in the cabin). This purchase didn't allow me to check in online anymore and check-in could be done only at the airport, but I was not charged extra (it’s also informed by Air Baltic when you purchase a specific service). To me, Air Baltic is a very good LOW-COST airline.

General
Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
4 / 5
On board
Comfort
5 / 5
Costumer service
5 / 5
Your opinion of security
3 / 5
Food
3 / 5
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By FRELI, about Air Baltic, , close to Blanzy, Bourgogne, France
Posted online by Florian de What The Flight, on 20 November 2013
This review has been read 180 times
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This review is also available in French.

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