Air Baltic

48 reviews - - Updated 21 hours ago
BT / BTI
Write your review

48 traveler reviews

Overall rating

2,38 / 5
2.38 stars over 5 - Based on 13 customers reviews
5 stars
8%
4
31%
3
8%
2
0%
1
54%

Ranking

93

Compare

Ratings summary

Value (price + quality) 2,54 / 5
Comfort 2,63 / 5
Costumer service 2,4 / 5
Your opinion of security 3,13 / 5
Food 2,33 / 5
Management of luggage 2,71 / 5
Comfort 2,63 / 5
Detailed ratings »

Opinions about Air Baltic

Author Title Rating
AirNapoleon Hassle free Air Sushi 4/5
Legein A problem-free trip 4/5
Travel123 Reasonably priced, but terrible customer services if there is an issue 1/5
Opinions about Air Baltic

order by Date  - Rate  - Interest

filter by 

Charging us extra costs for their fault



We received a email from Airbaltic to check in online.

We click on the check in button and it came up with a error about the webpage not responding, all other websites worked and we have internet connection.

We figured like every other airline they could just click on print for the boarding pass so left it. When we got to the airport they said they wanted us to go to a sales desk to buy boarding passes for a total cost of €60. €30 per person. We explained because their poorly built system we couldn't check in even though we followed their rules.

Even though it was clearly there fault they didn't wave the fee and had to charge us.

I am a professional and have a team of staff that work for me who all travel for work. This €60 will cost them many thousands of euros of lost income and all people

I told to I will go out of my way to make sure they don't get mistreated as well.

Read more about « Charging us extra costs for... »
Economy BUD - RIX 06/2016 1 reactions
Lachie

Reasonably priced, but terrible customer services if there is an issue



AirBaltic were a convenient option as they flew directly from Zurich to Riga, but when the flight was cancelled they were incredibly unhelpful. We...

Read more about « Reasonably priced, but... »
Economy ZRH - RIX 11/2015 1 reactions 8 views
Travel123

One of the worst airlines in the world



Never again! I left at 9 in the morning on a Zurich - Riga - Helsinki flight with Air Baltic. In Riga, I had the unpleasant surprise of learning in...

Read more about « One of the worst airlines in... »
Economy ZRH - HEL 09/2015 4 reactions 305 views
Lov

Hassle free Air Sushi



Air Baltic gives you various options when buying your ticket, and not just concerning the seating position or the weight of checked-in baggage: you...

Read more about « Hassle free Air Sushi »
Economy VNO - RIX 07/2015 30 reactions 204 views
AirNapoleon

A problem-free trip



100% satisfied! Departed and arrived on schedule. Sufficient information and announcements provided onboard. The plane was clean and in perfect...

Read more about « A problem-free trip »
Economy RIX - BRU 12/2014 27 reactions 203 views
Legein

Cancelled ticket & horrible service



My tickets were cancelled & Air Baltic did not inform me by any channel (no text, not email, no call). I found out they my tickets were cancelled when I was about to board the plane. The staff was really ignorant & seemed pleased with my situation.

Read more about « Cancelled ticket & horrible... »
Economy RIX - LGW More than 2 years 1 reactions 10 views
Tadas V.

Avoid connections!



The seats were standard. There was no difference between economy and business classes, and as such there was no one in business class. There was no...

Read more about « Avoid connections! »
Economy RIX - CDG More than 2 years 9 reactions 333 views
gene25

A pleasant and comfortable flight



A nice surprise. This is an airline that I didn't know about at all and that offered a very competitive price in a search engine. The plane was recent, clean and pretty spacious for economy class. The crew was very friendly and helpful. There was no entertainment, at least none that was free. Perfect punctuality. I have no complaints, and I'd use this company again if I had the opportunity.

Read more about « A pleasant and comfortable... »
Economy CDG - HEL More than 3 years 2 reactions 105 views
choups9

A problem-free flight



I used this airline for a low-cost Paris/Riga flight on the 23 February 2014 (very recently therefore).
No problems at all to report; everything is there for you in writing on Air Baltic's website! Of course, it's all in English, but if the proper time is taken to read everything you won't have any unpleasant surprises: baggage weight allowances, check-in via the website, etc.

The flight departed on time and landed on time. Drinks and snacks are sold onboard... Nothing bad to report!

Read more about « A problem-free flight »
Economy CDG - RIX More than 2 years 1 reactions 145 views
fofo

9 travelers pictures

Discover your next flight in pictures

  • Sushis
  • A table!
  • Flight pictures #3
  • Embarquement
  • Lecture
  • En vol
  • Hélice
  • Avion
  • Siège