We accidentally left a scuba diving folder at the check-in desk. The document was found on the 16/08/2014 and sent to Nouvelair's baggage claims department.
When we telephoned them, they assured us they'd be able to send us the folder once they'd received an email from us.
We sent them the requested email but haven't heard a thing since.
We've tried in vain to contact them. The folder in question is of no value to anyone.
It contains diving documents that are very important to their owner. We find the airline's attitude deplorable.
Are you a representative of Nouvelair Tunisie and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!