Better than Air France

Review of THIBAULT about the flight Flybe between Paris Charles De Gaulle and Birmingham on 11/11/2012 in Economy
Note: This review is about an experience that happened more than 3 years ago.

Yes, for me this airline is far better than Air France. For the outward trip we paid €83 single Paris to Birmingham, we were taken to the plane by shuttle and entered into a beautiful plane with a leather seat and the seats were extremely spacious for an economy ticket. In the middle of the flight, a lovely surprise snack, we were offered free of charge a drink and chocolates (very good drink: hot chocolate, tea, Starbucks coffee), of a perfect size, same as the cans (a proper can as opposed to Air France where you are offered a mini can per person) and a choice of chocolates, Maltesers, Kitkat, Twix or fingers (a large 125g box) rather than Air France where everyone gets the same. Even more the cabin crew are very nice and friendly, smiling. This is my outward flight Paris to Birmingham.
But for the Flybe return provided by Air France, a catastrophe, the plane was clean and new but the seats were microscopic. the welcome was cold, unsmiling cabin crew, the worst was the steward, truly outrageous. The snack was a huge joke, we were served 2 cookies of 22g and a mini can of drink, in short Air France has lost its quality but Flybe says that Air France is part of the "sky team" and therefore Flybe's part in the Sky Team cannot be contested.


Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
5 / 5

Flight pictures

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By THIBAULT, about Flybe,
Posted online by Florian de What The Flight, on 21 November 2012
This review has been read 562 times
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This review is also available in French.

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