Flybe

56 reviews - - Updated 19 hours ago
BE / BEE

Money-grabbing baggage "policy"



I've travelled several times with Flybe before and used the SAME small hand luggage suitcase each time and I never had a problem going through all...

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Economy SOU - DUS 06/2019
Maz_95

WORST AIRLINE PERIOD



I ARRIVED AT "MAN" ON THOMAS COOK AIRLINES, LATE OF COURSE. AT 6AM SAT MORNING. NO CUSTOMER SERVICE STAFF, ABSOLUTELY THE WORST. NO WHEELCHAIR AS REQUESTED, NO CLEAR DIRECTION TO MY FLYBE CONNECTION FLIGHT, CHANGE OF GATE DUE TO ONGOING CONSTRUCTION. AT SECURITY, I WAS LEFT BY FLYBE ASSISTANT, WHO WAS RUSHING 2 OR 3 OTHERS TO TEMORARY
GATE. I WAS LEFT ON MY OWN, I AM AN WALKING DISABLED
OLDER PERSON...I MADE IT TO THE PLANE, OF COURSE
MY BAGGAGE DID NOT. IT WAS THE NASTIEST PLANE, THE
FLIGHT ATTENDANT DID NOT DO HER CHECK LIST, READ HER SCRIPT. SAD TO SAY...IT'S THE WORST....HOPEFULLY
VIRGIN ATLANTIC WILL BUY THEM, AND FIRE THE MANCHESTER STAFF, AND RETRAIN THE CREWS, AND EITHER FIX THE TERMINAL OR CHANGE LOCATIONS!!!

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Economy MAN - CDG 07/2019
BWJ

Catalogue of errors by Flybe...terrible customer service



I purchased return flights for myself and my husband from Manchester to the Isle of Man. Prior to travelling Flybe cancelled my return flight and...

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Economy MAN - IOM 05/2019
LVT

Worst airline ever



Flybe reduced the hand luggage size before the flight without any proper notice, provided their staff with luggage measurement units which were even smaller than the new sizing, and forced every single person with a hand luggage on the flight, no matter the size (about 50 people at least) to dish out £50 to board the plane. Not only this is against consumer rights, but it also goes against antitrust laws as the true hidden cost of the flight was forcefully push to nearly double what the ticket at the time of purchase cost, hence exerting unfair competition against competitor airlines in the and route.
Furthermore the staff at the gate refused to provide passenger with a legal receipt showing the item of purchase for the £50 charge.
An utterly despicable airline with zero ethics: avoid at all cost!

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Economy ABZ - LHR 05/2019
Mathavar

2 hour flight delay=missed connection=forced to buy fresh rail tickets - 150 Euros!



Upon landing at Birmingham (from Aberdeen) discovered that the flight to Lyon was delayed by over 2 hours. No explanation given at any time. We'd...

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Economy BHX - LYS 08/2018
DontflyB

Dont fly with flybe



I landed in East Midlands Airport 4 days ago and quickly realized my luggage was not there. Went to customer service and was told to fill out a report sheet and that they’d get back to me shortly. FOUR DAYS later they have still not tracked my suitcase, have not bother calling me, and have not bothered emailing me wth updates. I had to be the one who is making the regular calls to them asking to be updated on the situation. The customer service agents seem extremly incompetent and indiffarent to the fact that I am stranded in a foreign countey with no cloths, and no necessities to get by. Tomorrow I have to take a train to another city, and my suitcase is still not tracked and I have not been reassured that there’s some sort of light at the end of the tunnel.
Thia is extrmely upsetting and has ruined my entire vacation trip.
I will NEVER fly wih them again and will recommend that everyone else stay clear of them as well.

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Economy YYZ - EMA 08/2018
Dee555

If you don’t care when you arrive, maybe Flybe is for you



I have never flown on time with Flybe yet. It is the most unreliable airline I have ever had the misfortune of using.

The route Southend- Cologne is perfect for me. But unfortunately I will change back to Stansted and Ryanair. The extra cost and time traveling to Stansted and putting up with the horrible airport (Stansted is awful), is still hugely preferable to the dreadful service Flybe offers.

Yes... it’s true! Even Ryanair is better. Even Ryanair from an awful airport is better...

Such a shame

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Economy SEN - CGN 08/2018
RobertP

Never Ever Again



The outbound flight to Amsterdam was disastrous. My husband and I were due to leave East Midlands Airport at 1pm. We finally left at 5.15pm, which...

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Economy EMA - AMS 07/2018 1 reactions
Julie Hoyle

Best Budget Airline 2017, 2018 and beyond



My family and I switched to Flybe in a bid to avoid Ryanair and it's the best decision we ever made. We used to fly to London Stansted but we switch...

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Economy DUB - SEN 06/2018
Mama Caoimhe
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56 traveler reviews

Overall rating

1,37 / 5
1.37 stars over 5 - Based on 30 customers reviews
5 stars
6%
4
3%
3
3%
2
3%
1
84%

Ranking

64

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Ratings summary

Value (price + quality) 1,47 / 5
Comfort 2,09 / 5
Costumer service 1,42 / 5
Your opinion of security 2,04 / 5
Food 1,61 / 5
Management of luggage 1,81 / 5
Comfort 2,09 / 5
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