Very disappointed by the delay!

Review of bchevallereau about the flight British Airways between London Heathrow and Lyon on 22/12/2015 in Economy
bchevallereau BA / BAW LHR / LYS
Note: This review is about an experience that happened more than 3 years ago.

Because of Christmas time, we planned a lot of time to go to the airport and to pass the security. Everything was fine. Except that the flight has been delayed of 1h30min...

We have been informed that our plane had a technical issue and they had to wait a plane from Luxembourg. What surprised me is that I was informed from the beginning of the day that my flight will be delayed.

BA was not really honest on this one.

Apart of the delay, the flight was good and the arrival in Lyon was perfect.

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
2 / 5
On board
Comfort
5 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
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By bchevallereau, about British Airways, , close to Ireland, via its phone
Posted online by Nicolas, on 4 January 2016, view original version
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