Rating of British Airways

BA / BAW
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250 traveler reviews

Overall rating

3,08 / 5
3.08 stars over 5 - Based on 49 customers reviews
5 stars
12%
4
27%
3
35%
2
10%
1
16%

Ranking

31

Compare

Ratings summary

Value (price + quality) 3,14 / 5
Comfort 3,55 / 5
Costumer service 3,35 / 5
Your opinion of security 4,11 / 5
Food 3,31 / 5
Management of luggage 3,59 / 5
Comfort 3,55 / 5
Detailed ratings »

Opinions about British Airways

Author Title Rating
sxs Worst experience during check in process ending with denied boarding 1/5
Isaac111 Appalling trip 3/5
Opinions about British Airways
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Overall rating

#31 out of 73

3,08 stars over 5

Based on 49 customers reviews

5 stars
12%
4
27%
3
35%
2
10%
1
16%

Value (price + quality)

#31 out of 73

3,14 stars over 5

Based on 49 customers reviews

5 stars
18%
9 Reviews
4
24%
12
3
27%
13
2
14%
7
1
16%
8

Costumer service

service and travel kit provided by the airline

#25 out of 71

3,35 stars over 5

Based on 48 customers reviews

5 stars
29%
14 Reviews
4
23%
11
3
21%
10
2
8%
4
1
19%
9

Comfort

seat, personal space, noise, cleanliness of aircraft...

#17 out of 70

3,55 stars over 5

Based on 47 customers reviews

5 stars
28%
13 Reviews
4
28%
13
3
26%
12
2
11%
5
1
9%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#14 out of 70

4,11 stars over 5

Based on 47 customers reviews

5 stars
51%
24 Reviews
4
19%
9
3
23%
11
2
2%
1
1
4%
2

Food

quality, quantity, number of meal...

#16 out of 65

3,31 stars over 5

Based on 42 customers reviews

5 stars
21%
9 Reviews
4
36%
15
3
10%
4
2
19%
8
1
14%
6

Management of luggage

lost or broken luggage, waiting time to get them...

#21 out of 65

3,59 stars over 5

Based on 41 customers reviews

5 stars
32%
13 Reviews
4
27%
11
3
22%
9
2
7%
3
1
12%
5

Check-in and boarding

waiting time, general organisation, service...

#26 out of 69

3,31 stars over 5

Based on 48 customers reviews

5 stars
27%
13 Reviews
4
27%
13
3
15%
7
2
13%
6
1
19%
9

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