Rating of British Airways

BA / BAW
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250 traveler reviews

Overall rating

3,1 / 5
3.1 stars over 5 - Based on 40 customers reviews
5 stars
13%
4
23%
3
40%
2
13%
1
13%

Ranking

31

Compare

Ratings summary

Value (price + quality) 3,13 / 5
Comfort 3,55 / 5
Costumer service 3,28 / 5
Your opinion of security 4,18 / 5
Food 3,24 / 5
Management of luggage 3,59 / 5
Comfort 3,55 / 5
Detailed ratings »

Opinions about British Airways

Author Title Rating
sxs Worst experience during check in process ending with denied boarding 1/5
Isaac111 Appalling trip 3/5
Opinions about British Airways
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Overall rating

#31 out of 71

3,1 stars over 5

Based on 40 customers reviews

5 stars
13%
4
23%
3
40%
2
13%
1
13%

Value (price + quality)

#33 out of 71

3,13 stars over 5

Based on 40 customers reviews

5 stars
18%
7 Reviews
4
23%
9
3
30%
12
2
15%
6
1
15%
6

Costumer service

service and travel kit provided by the airline

#27 out of 70

3,28 stars over 5

Based on 39 customers reviews

5 stars
28%
11 Reviews
4
21%
8
3
23%
9
2
8%
3
1
21%
8

Comfort

seat, personal space, noise, cleanliness of aircraft...

#18 out of 67

3,55 stars over 5

Based on 38 customers reviews

5 stars
26%
10 Reviews
4
29%
11
3
26%
10
2
11%
4
1
8%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#12 out of 66

4,18 stars over 5

Based on 38 customers reviews

5 stars
58%
22 Reviews
4
11%
4
3
26%
10
2
3%
1
1
3%
1

Food

quality, quantity, number of meal...

#14 out of 60

3,24 stars over 5

Based on 33 customers reviews

5 stars
18%
6 Reviews
4
36%
12
3
12%
4
2
18%
6
1
15%
5

Management of luggage

lost or broken luggage, waiting time to get them...

#20 out of 60

3,59 stars over 5

Based on 32 customers reviews

5 stars
25%
8 Reviews
4
31%
10
3
28%
9
2
9%
3
1
6%
2

Check-in and boarding

waiting time, general organisation, service...

#24 out of 68

3,36 stars over 5

Based on 39 customers reviews

5 stars
26%
10 Reviews
4
28%
11
3
18%
7
2
13%
5
1
15%
6

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