Rating of British Airways

BA / BAW
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236 traveler reviews

Overall rating

3,26 / 5
3.26 stars over 5 - Based on 74 customers reviews
5 stars
19%
4
32%
3
23%
2
7%
1
19%

Ranking

26

Compare

Ratings summary

Value (price + quality) 3,3 / 5
Comfort 3,82 / 5
Costumer service 3,58 / 5
Your opinion of security 4,26 / 5
Food 3,24 / 5
Management of luggage 3,89 / 5
Comfort 3,82 / 5
Detailed ratings »
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Overall rating

#26 out of 75

3,26 stars over 5

Based on 74 customers reviews

5 stars
19%
4
32%
3
23%
2
7%
1
19%

Value (price + quality)

#26 out of 75

3,3 stars over 5

Based on 74 customers reviews

5 stars
19%
14 Reviews
4
31%
23
3
26%
19
2
9%
7
1
15%
11

Costumer service

service and travel kit provided by the airline

#21 out of 74

3,58 stars over 5

Based on 74 customers reviews

5 stars
31%
23 Reviews
4
31%
23
3
16%
12
2
8%
6
1
14%
10

Comfort

seat, personal space, noise, cleanliness of aircraft...

#10 out of 72

3,82 stars over 5

Based on 73 customers reviews

5 stars
36%
26 Reviews
4
29%
21
3
23%
17
2
7%
5
1
5%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#12 out of 71

4,26 stars over 5

Based on 70 customers reviews

5 stars
54%
38 Reviews
4
24%
17
3
17%
12
2
1%
1
1
3%
2

Food

quality, quantity, number of meal...

#19 out of 69

3,24 stars over 5

Based on 67 customers reviews

5 stars
21%
14 Reviews
4
25%
17
3
21%
14
2
22%
15
1
10%
7

Management of luggage

lost or broken luggage, waiting time to get them...

#15 out of 68

3,89 stars over 5

Based on 66 customers reviews

5 stars
50%
33 Reviews
4
18%
12
3
17%
11
2
2%
1
1
14%
9

Check-in and boarding

waiting time, general organisation, service...

#18 out of 73

3,45 stars over 5

Based on 73 customers reviews

5 stars
30%
22 Reviews
4
27%
20
3
15%
11
2
12%
9
1
15%
11

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