Rating of British Airways

BA / BAW
Write your review

248 traveler reviews

Overall rating

2,98 / 5
2.98 stars over 5 - Based on 55 customers reviews
5 stars
13%
4
25%
3
33%
2
5%
1
24%

Ranking

35

Compare

Ratings summary

Value (price + quality) 3,02 / 5
Comfort 3,55 / 5
Costumer service 3,35 / 5
Your opinion of security 4,18 / 5
Food 3,33 / 5
Management of luggage 3,5 / 5
Comfort 3,55 / 5
Detailed ratings »

Opinions about British Airways

Author Title Rating
sxs Worst experience during check in process ending with denied boarding 1/5
Isaac111 Appalling trip 3/5
Opinions about British Airways
filter by

Overall rating

#35 out of 71

2,98 stars over 5

Based on 55 customers reviews

5 stars
13%
4
25%
3
33%
2
5%
1
24%

Value (price + quality)

#36 out of 71

3,02 stars over 5

Based on 55 customers reviews

5 stars
16%
9 Reviews
4
25%
14
3
25%
14
2
9%
5
1
24%
13

Costumer service

service and travel kit provided by the airline

#26 out of 70

3,35 stars over 5

Based on 54 customers reviews

5 stars
30%
16 Reviews
4
22%
12
3
20%
11
2
9%
5
1
19%
10

Comfort

seat, personal space, noise, cleanliness of aircraft...

#16 out of 70

3,55 stars over 5

Based on 53 customers reviews

5 stars
30%
16 Reviews
4
25%
13
3
26%
14
2
8%
4
1
11%
6

Your opinion of security

seat belt, incident resolution, security presentation...

#12 out of 70

4,18 stars over 5

Based on 51 customers reviews

5 stars
55%
28 Reviews
4
18%
9
3
22%
11
2
2%
1
1
4%
2

Food

quality, quantity, number of meal...

#14 out of 65

3,33 stars over 5

Based on 48 customers reviews

5 stars
21%
10 Reviews
4
35%
17
3
13%
6
2
19%
9
1
13%
6

Management of luggage

lost or broken luggage, waiting time to get them...

#22 out of 65

3,5 stars over 5

Based on 46 customers reviews

5 stars
35%
16 Reviews
4
22%
10
3
20%
9
2
7%
3
1
17%
8

Check-in and boarding

waiting time, general organisation, service...

#27 out of 69

3,28 stars over 5

Based on 54 customers reviews

5 stars
28%
15 Reviews
4
26%
14
3
15%
8
2
9%
5
1
22%
12

How are the airlines ranked? Read British Airways reviews