Rating of British Airways

BA / BAW
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246 traveler reviews

Overall rating

3,06 / 5
3.06 stars over 5 - Based on 72 customers reviews
5 stars
15%
4
25%
3
31%
2
8%
1
21%

Ranking

33

Compare

Ratings summary

Value (price + quality) 3,11 / 5
Comfort 3,66 / 5
Costumer service 3,44 / 5
Your opinion of security 4,21 / 5
Food 3,25 / 5
Management of luggage 3,7 / 5
Comfort 3,66 / 5
Detailed ratings »
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Overall rating

#33 out of 76

3,06 stars over 5

Based on 72 customers reviews

5 stars
15%
4
25%
3
31%
2
8%
1
21%

Value (price + quality)

#34 out of 76

3,11 stars over 5

Based on 72 customers reviews

5 stars
18%
13 Reviews
4
25%
18
3
25%
18
2
14%
10
1
18%
13

Costumer service

service and travel kit provided by the airline

#23 out of 74

3,44 stars over 5

Based on 72 customers reviews

5 stars
28%
20 Reviews
4
28%
20
3
19%
14
2
11%
8
1
14%
10

Comfort

seat, personal space, noise, cleanliness of aircraft...

#12 out of 72

3,66 stars over 5

Based on 71 customers reviews

5 stars
32%
23 Reviews
4
27%
19
3
24%
17
2
8%
6
1
8%
6

Your opinion of security

seat belt, incident resolution, security presentation...

#13 out of 72

4,21 stars over 5

Based on 68 customers reviews

5 stars
53%
36 Reviews
4
22%
15
3
21%
14
2
1%
1
1
3%
2

Food

quality, quantity, number of meal...

#20 out of 71

3,25 stars over 5

Based on 64 customers reviews

5 stars
22%
14 Reviews
4
27%
17
3
17%
11
2
23%
15
1
11%
7

Management of luggage

lost or broken luggage, waiting time to get them...

#20 out of 69

3,7 stars over 5

Based on 63 customers reviews

5 stars
43%
27 Reviews
4
19%
12
3
17%
11
2
6%
4
1
14%
9

Check-in and boarding

waiting time, general organisation, service...

#21 out of 73

3,39 stars over 5

Based on 72 customers reviews

5 stars
28%
20 Reviews
4
29%
21
3
14%
10
2
13%
9
1
17%
12

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