Rating of British Airways

BA / BAW
Write your review

250 traveler reviews

Overall rating

3,06 / 5
3.06 stars over 5 - Based on 34 customers reviews
5 stars
15%
4
15%
3
44%
2
15%
1
12%

Ranking

32

Compare

Ratings summary

Value (price + quality) 3,09 / 5
Comfort 3,5 / 5
Costumer service 3,27 / 5
Your opinion of security 4,16 / 5
Food 3,22 / 5
Management of luggage 3,46 / 5
Comfort 3,5 / 5
Detailed ratings »

Opinions about British Airways

Author Title Rating
sxs Worst experience during check in process ending with denied boarding 1/5
Isaac111 Appalling trip 3/5
Opinions about British Airways
filter by

Overall rating

#32 out of 66

3,06 stars over 5

Based on 34 customers reviews

5 stars
15%
4
15%
3
44%
2
15%
1
12%

Value (price + quality)

#31 out of 66

3,09 stars over 5

Based on 34 customers reviews

5 stars
15%
5 Reviews
4
26%
9
3
26%
9
2
18%
6
1
15%
5

Costumer service

service and travel kit provided by the airline

#28 out of 66

3,27 stars over 5

Based on 33 customers reviews

5 stars
30%
10 Reviews
4
18%
6
3
21%
7
2
9%
3
1
21%
7

Comfort

seat, personal space, noise, cleanliness of aircraft...

#19 out of 64

3,5 stars over 5

Based on 32 customers reviews

5 stars
25%
8 Reviews
4
28%
9
3
28%
9
2
9%
3
1
9%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#11 out of 65

4,16 stars over 5

Based on 32 customers reviews

5 stars
56%
18 Reviews
4
13%
4
3
25%
8
2
3%
1
1
3%
1

Food

quality, quantity, number of meal...

#15 out of 56

3,22 stars over 5

Based on 27 customers reviews

5 stars
19%
5 Reviews
4
37%
10
3
11%
3
2
15%
4
1
19%
5

Management of luggage

lost or broken luggage, waiting time to get them...

#24 out of 58

3,46 stars over 5

Based on 26 customers reviews

5 stars
23%
6 Reviews
4
27%
7
3
31%
8
2
12%
3
1
8%
2

Check-in and boarding

waiting time, general organisation, service...

#25 out of 64

3,24 stars over 5

Based on 33 customers reviews

5 stars
24%
8 Reviews
4
27%
9
3
15%
5
2
15%
5
1
18%
6

How are the airlines ranked? Read British Airways reviews