British Airways

248 reviews - - Updated 22 hours ago
BA / BAW

Appalling trip



Our flight BA109 to Dubai. It was delayed that’s understandable. We get on the flight all is ok until my son who’s 6 and autistic, wanted to watch a...

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Economy LHR - DXB 12/2018
Isaac111

Worst experience during check in process ending with denied boarding



Today I had a terrible experience with British Airways. My family (my wife and 8-year old son) was not allowed to check in to a British Airways...

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Economy BRU - LHR 12/2018
sxs

Worst travel of my life



So disappointed of BA and Virgin services. I can even say one of the worst travel of my life. I just come back from NYC 3 major incidents happened...

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Economy CDG - JFK More than 2 years 10 views
Lilie

Very disappointed by the delay!



Because of Christmas time, we planned a lot of time to go to the airport and to pass the security. Everything was fine. Except that the flight has been delayed of 1h30min...

We have been informed that our plane had a technical issue and they had to wait a plane from Luxembourg. What surprised me is that I was informed from the beginning of the day that my flight will be delayed.

BA was not really honest on this one.

Apart of the delay, the flight was good and the arrival in Lyon was perfect.

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Economy LHR - LYS More than 3 years
bchevallereau

Perfect!



An other good flight with BA! The flight was a bit late, we started to board when the flight should have taken off. We arrived to London 25min late...

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Economy LYS - LHR More than 3 years 3 views
bchevallereau

A peaceful flight to London



Left Nice on time with boarding that was easy, quick and pleasant. The flight crew was welcoming, smiling and efficient with the small snack and...

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Economy NCE - LGW More than 3 years 27 reactions 85 views
Gaby

Pleasant flight in a newly refreshed cabin



Upon boarding this short flight from London Heathrow to Newcastle it was immediately obvious that the Airbus A320's cabin had been recently...

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Economy LHR - NCL More than 3 years 1 reactions 14 views
Ash Hinton

Great flight with a little delay...



The seats were comfortable and I remeber I watched best ever Scott's movie "Man on fire". The meal wasn't so great... but which airplane meal is?
The landing / take off procedures were not a problem.

There was a little delay... but the main problem was to recollect the baggage at the airport.

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Economy LHR - EWR More than 3 years 1 reactions 8 views
Marco B.

Made up the time. Good service from BA.



This flight from Athens back to London Heathrow was showing up as slightly late by about 10-15 minutes, but departed on time and landed slightly...

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Economy ATH - LHR More than 3 years 1 reactions 28 views
Ash Hinton

Pleasant flight, attentive crew



Although one of the slightly older aeroplanes in BA's fleet, this trip on a Boeing 767 from London to Athens was still very pleasant with boarding, pushback & flight all on-time and serviced by very attentive, friendly, cabin crew. The business class cabin featured the usual better seating, meal & drinks choices, priority boarding & lounge use. The forward cabin is also a little quieter, being at the front of the aircraft and far enough away from the engine intake fans.

A lovely flight made even better by choosing to upgrade to business class as treat to start off our city break in a little more style.

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Business LHR - ATH More than 3 years 1 reactions 8 views
Ash Hinton
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248 traveler reviews

Overall rating

2,98 / 5
2.98 stars over 5 - Based on 55 customers reviews
5 stars
13%
4
25%
3
33%
2
5%
1
24%

Ranking

37

Compare

Ratings summary

Value (price + quality) 3,02 / 5
Comfort 3,55 / 5
Costumer service 3,35 / 5
Your opinion of security 4,18 / 5
Food 3,33 / 5
Management of luggage 3,5 / 5
Comfort 3,55 / 5
Detailed ratings »

Opinions about British Airways

Author Title Rating
sxs Worst experience during check in process ending with denied boarding 1/5
Isaac111 Appalling trip 3/5
Opinions about British Airways

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484 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Flight pictures #3
  • L'avion à JNB
  • IFE
  • Flight pictures #6
  • Les sièges qui furent très confortable pour cette heure de vol!
  • Pitch décent
  • La "bête"
  • Le 747-400 à Washington DC.
  • Le petit-déj
  • Flight pictures #12
  • British @ LHR
  • Flight pictures #14
  • Notre A320 du jour
  • Flight pictures #16
  • Flight pictures #17
  • Pas cher de devenir citoyen des Grenades
  • Flight pictures #19
  • Flight pictures #20
  • Flight pictures #21
  • Flight pictures #22
  • L'apéro
  • La carte interactive
  • wing type b747
  • Repose-pied
  • Flight pictures #27
  • BA6274 - 23/7/16 - à WDH.
  • De la place pour les jambes.
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Flight pictures #33
  • (c) - Bastien Dijon
  • Flight pictures #35
  • FL380.
  • Le pateau repas
  • Collation du soir : fromage
  • Sièges
  • Flight pictures #40
  • Collation
  • La cabine éco en mode nuit
  • Flight pictures #43
  • Embarquement à GVA
  • Rangée "quitter"
  • Collation éco, avec glace et citron
  • Flight pictures #47
  • Position nuit
  • Flight pictures #49
  • Petit-déj anglais
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2 contacts

Find the best way to contact your airline.

Reservation  France

Phone: +33 (0)825 825 400 (0.15€/min)
Fax: 0049 421 5 57 54 06
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 21 August 2014 | Report a problem

Lost luggage  France

Phone: +33 (0)1 57 32 41 18
Fax: +34 91 514 1317
Online

Is it working? 0 positiv votes 0 negativ votes
Updated on 11 October 2015 | Report a problem