JetBlue Airways

10 reviews - - Updated 4 hours ago
B6 / JBU

June 2018 Vacation

Flight was cancelled twelve hour before boarding. Was not changed. This was a family vacation. Was not notified to this day of why it was cancelled. Had to get another flight from a airport in a DIFFERENT state. Had to drive in the middle of the night to another state for a new flight. When we got there the flight was delayed from 7:00,8:00,9:00,10:00. Yes! It was changed FOUR times. Coming home after the trip the flight was delayed a hour, then we finally got on the plane & was delayed TWO more hours! This was the first time flying JetBlue & It was the worst flight experience going and coming!

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Economy RIC - BGI 06/2018

Average Jet

This was a five and a half hour flight at night in an A320. Fortunately, the "even more space" seats with 38" of pitch added contributed a bit to...

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Economy plus LIM - FLL More than 3 years 18 reactions 134 views

My flight was truly horrendous


I advise everybody not to fly with JetBlue. I had to catch a flight from New York to St Martin on Thursday 2nd January, 2014. My flight was at 10:00 am. I arrived at the airport at 8:00 am and it was very busy. When I approached the airline's ground representative at 9:05 she told me that the flight had closed and I would have to fly the following morning. They weren't concerned about where I was going to sleep and, additionally, I'd also missed a connection, which again, they weren't even remotely concerned about.

I found out subsequently that they'd sold seats on the flight because a snow storm had been forecast for New York and people had inundated the airports.

This is the most dishonest airline I've ever encountered. I advise everyone not to use it.

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Economy SXM - JFK More than 3 years 12 reactions 232 views
Nathalie C.

Yet another very good low-cost airline!

Yet another great find! JetBlue offers flights across the USA and neighbouring countries at low-cost prices. Check-in at JFK was very well...

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Economy JFK - POP More than 3 years 7 reactions 119 views
Love is in the Air

Pleasant flight

Flight left three hours late, but the ground staff were very nice and looked after their passengers, apologising and handing out snacks at the airport in Boston to make up for the delay, which was down to the climatic conditions.

The cabin crew were very attentive, professional and accommodating.

However, I would have liked to have had something organised, such as a bus service, to take us to the city centre, because the fact we arrived at Chicago late meant we had to take the subway a 11 pm instead of 8 pm, which we didn't feel very safe doing.

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Economy BOS - ORD More than 3 years 2 reactions 73 views

Prestation constante

Suite à notre arrivé à JFK (voir mon avis précédent), nous découvrons le terminal de JetBlue. Il est très bien, nombreuses boutiques et...

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Economy JFK - ROC More than 3 years 3 reactions 79 views
Florian de What The Flight

Go West

Pour un vol domestique qui dure quand même cinq heures, il y a le choix entre les compagnies traditionnelles sans service (ni salon, ni bagage, ni...

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Economy plus FLL - LAX More than 3 years 5 reactions 107 views

In flight

Last flight of the holidays. On the ground, the check-in process was relatively fast and the crew was friendly. Each passenger was offered a complimentary magazine when entering the plane, which was very cold. After takeoff, they offered us drinks that weren't cold..... We weren't informed that there would be turbulence and our drinks were spilled. My plane is still flying...

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Economy SJU - BOS More than 3 years 5 reactions 79 views

Seul Hic : un retard de 3 heures à l'aller

Général: 102ème sur la liste de décollage à JFK à 22h00... et 2 heures au retour (dont une heure rattrapée en vol). Mais cette compagnie surpasse largement ses concurrentes Américaines. Je vous la conseille vivement si vous prévoyez des vols intérieurs.

Confort: Avions neufs, sièges larges et confortables en cuir. Une excellente surprise.

Service: Cette compagnie à bas prix a un service irréprochable. Ecran individuels sur tous ces avions, sièges spacieux et confortables. Le personnel de bord est très sympathique.

Sécurité: Avions neufs et bien entretenus, personnel qualifié, contrôles de sécurité drastiques USA...

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Economy LAS - JFK More than 3 years 5 reactions
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10 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 2 / 5
Comfort 4 / 5
Costumer service 4 / 5
Your opinion of security 5 / 5
Food 4 / 5
Management of luggage 5 / 5
Comfort 4 / 5
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38 travelers pictures

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